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Lithia Chrysler Dodge Jeep Ram FIAT of Helena

Helena, MT

4.4
418 Reviews

3401 US-12 E

Helena, MT

59601

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Showing 209 service reviews

December 08, 2025

The sale was great, the Service/Repair department is a disappointment. Not good at all. More

by mtdad1911
Workmanship
Recommend Dealer
No
Employees Worked With
Jill
Dec 13, 2025 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (877) 361-6644 so we can work towards a resolution.

October 07, 2024

Went in for brake fluid exchange, cabin air filter replacement and an oil change about 4 months ago. Just got an oil change somewhere else and they showed me my brake fluid. It was black. When I told More

by ilikedizzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t ember who I talked to.
Oct 11, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (877) 361-6644 so we may assist you in moving forward towards a resolution.

July 03, 2024

I brought my dodge in for my lifetime oil change two weeks ago and realized today it was leaking oil from the drain plug...after bringing it back in I found that someone failed to tighten the drainage b More

by Ramon rananieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Merrill
May 11, 2024

Hello, while travelling back home from AZ to Alberta ,Canada after spending the winter there, we had a major mechanical breakdown. Howard and his staff in Service went above and beyond to help us with o More

by bltario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Reed
May 12, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi Bltario, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2024

The technician was Amazing. Very polite and got us in quicker than expected. Thank You!! More

by phillipsj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Travis
May 03, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2024

The parts and service are awesome, always very polite and keep you in the loop. More

by deeannrosebluff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill, Brian Wilkinson
Apr 23, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2024

Great service as always, fast in and out. Will see you next time. Thank you. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
Apr 20, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi Jose, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Lithia Chrysler Dodge Jeep Ram FIAT of Helena

April 14, 2024

The service department was great. I was late and they worked me in right away, very friendly and thorough. Thank you! More

by Rgrovom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill, Brian Wilkinson
Apr 16, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2024

They always do a great job from when we check in, to needing a ride, to communicating with us and checking on warranty items. More

by missyvandort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Wilkinson
Apr 16, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

April 05, 2024

Lithia Helena provided excellent and efficient service for me on my 2021 Jeep Grand Cherokee. More

by davidandamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Merrill, Brian Wilkinson
Apr 07, 2024 -

Lithia Chrysler Dodge Jeep Ram FIAT of Helena responded

Hi, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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