Lithia Chrysler Dodge Jeep Ram FIAT of Santa Fe

I was vacationing in Santa Fe from California and about to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could s to begin my return trip when the turn signal on my 2016 Dodge van went out. I immediately drove to Lithia and asked if the service department could sneak me in without an appointment. Anthony was very accommodating and, while I had to wait a few hours while the dealership located the part and installed it, I was able to avoid delaying my return trip. The price was fair for the part and the expedited service. More

Worst dealer I have ever used . .unhelpful and incompetent...go elsewhere if you need decent services .unhelpful and incompetent...go elsewhere if you need decent services More

Purchased a 2025 Rebel 2500 turbo Deisel from Lithia Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s be Santa FE. I drove 1,700 miles on it before the check engine light came on. It needed FIVE software updates and a control module replacement. It’s been in their service department for 2 weeks and I don’t even have an ETR. BEWARE don’t buy a new Rebel from this dealer until they and stelantis fix their issues. This dealer blames dodge but they took my trade in and cash and suckered me in to buying an extended warranty. If I had a do over, I would not use this dealer and I would let somebody else be Dodge’s “guinea pig”. This was Lithia’s service department name for me -the customer More

I bought a 2018 Power Wagon from this Dealership and as soon as I got into it to drive home the engine light came on and since then nothing but excuses and lies from the GM Mr.Mike Garza and everyone in th soon as I got into it to drive home the engine light came on and since then nothing but excuses and lies from the GM Mr.Mike Garza and everyone in the service Department. My truck has not been fixed and now they dont answer or return calls or emails. DO NOT BUY A VEHICLE FROM THIS PLACE,dishonest and lie to customers, anything to sell a vehicle. More

This car dealership is among the greatest, if not the best. Kevin provided me with excellent service, and Larry handled my finances. I advise you to visit them for your transportation requirements. best. Kevin provided me with excellent service, and Larry handled my finances. I advise you to visit them for your transportation requirements. More

Fantastic rates and an excellent dealership. This dealership was willing to go the extra mile and collaborate with me more than any other. Jose promptly provided me with the ideal truck and addr This dealership was willing to go the extra mile and collaborate with me more than any other. Jose promptly provided me with the ideal truck and addressed all of my questions. More

Worst dealership ever! Jeep been there over 3 months to get new engine, said they waiting on extended warranty to get back to them, when it’s still under factory warranty! Jeep been there over 3 months to get new engine, said they waiting on extended warranty to get back to them, when it’s still under factory warranty! They will not return phone calls a most of time will not even pickup the phone by operator. While there my hood was damaged a they going put a patch job instead of replacing the hood. I get different story’s every time i talk with them. Do not waste ur time an money here, take it to a different state to be worked on! More

Lithia Santa fe has the worst customer service I have ever dealt with. My pickup was down there because the front collision camera wouldn’t calibrate. They had safelite put in a windshield then tried aga ever dealt with. My pickup was down there because the front collision camera wouldn’t calibrate. They had safelite put in a windshield then tried again. Then said it needed a mopar windshield. They said the tech went on vacation but no one takes over their vehicles. I had to buy a mooar windshield from them and then safelite wouldnt install it so we got sick of the run around and picked up the truck, another windshield company asked why the were replacing a perfect windshield and come to find out it already was a mopar windshield. Took the truck to a dealership in Colorado and it was diagnosed in a day lithia had it for 3 months. The service manager was zero help along with their corporate office. Do yourself a favor and go anywhere else you will thank me later. Customer service is not a priority and neither are you. More

How do you get service to answer calls or return messages? I've been calling for a week and a half regarding a Jerp Grand cherokee purchased there, that won't run or start. Call everyday, no answe messages? I've been calling for a week and a half regarding a Jerp Grand cherokee purchased there, that won't run or start. Call everyday, no answer, no one returns messages. More