
Lithia Chrysler Dodge Jeep Ram of Great Falls
Great Falls, MT
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 6:00 AM - 7:00 PM
Tuesday 6:00 AM - 7:00 PM
Wednesday 6:00 AM - 7:00 PM
Thursday 6:00 AM - 7:00 PM
Friday 6:00 AM - 7:00 PM
Saturday 6:00 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 441 reviews
Ram 3500 Always the best price with great customer service. We are repeat buyers from Lithia Chrysler Jeep Dodge of Great Falls. The only place to buy Ram pi Always the best price with great customer service. We are repeat buyers from Lithia Chrysler Jeep Dodge of Great Falls. The only place to buy Ram pickups! More
Love this place! I would like to share with you a recent experience I had with your dealership. I had been experiencing some problems with tire pressure variances on m I would like to share with you a recent experience I had with your dealership. I had been experiencing some problems with tire pressure variances on my 2015 Jeep Grand Cherokee. I am new to Great Falls and my husband was out of town when the event occurred. I’ve heard horror stories of females going in to car related businesses for an oil change and coming out with a new engine and chassis. I was a little apprehensive to say the least. However, you have a spectacular young man by the name of Jamichael who assisted me. Jamichael was very reassuring that the best of care would be taken with my vehicle to return it to par condition without any unwarranted repairs. He arranged a service appointment for my vehicle (the appointment was less than 24 hours from my contact with him) and he offered to arrange to get me to work so I did not have to wait around. It was a great experience and the very next morning, I was on my way after a simple tire repair. What great service! And, as a bonus I found a car dealership I can trust. Thank you Jamichael! More
Mixed Emotions , Very Knowledgeable and Helpful My name is Michael Flesch I was looking to buy a new car, I told Kris I'm Looking for a Challenger. I have just what your looking for Kris Mckelvy sai My name is Michael Flesch I was looking to buy a new car, I told Kris I'm Looking for a Challenger. I have just what your looking for Kris Mckelvy said Kris Mckelvy. He took me for a test drive and got me approved the 1st day!!!!! Very Impressed!!!!!! It took 3 hours but it got done. They paid off the previous one. Took care of 6000 negative equity. The 2nd car they got me into 2016 Chrysler 200 Love the car but After signing the new contract that said nothing about the remaining $500 on new contract but after signing the new contract they tried bringing up stuff from the old contract. They said they tried reaching my phone. In my defense my phone was shut off due to me missing work due to my Grandma Doris Flesch passing away. I have Kris Mckelvy on Facebook,they had my address to send correspondence,also a email, and none of the secondary forms of contact were used. There was some miscommunication. They are Excellent at Sales!!!! But Great Customer Service Skills needs work. Doesn't do well with constructive criticism. I told them the down payment for the 2012 Dodge Challenger should of been dealt with before the signing of the new contract. Kris Mckelvy started yelling at me. His sales managers just let it happen!!!! I got an apology from Kris Mckelvy so problem solved!!! NEVER talk Sales Manager Brian B. He treated me like a criminal over $500. Didn't appreciate it. I offered to make payments to him He was rude as xxxx, and passed me off enough I went peeling out off the dealership. He's an xxxxxxx!!! He could of dealt with the situation better!!!! Customers deal with Kris Mckelvy!!!! Don't deal with the Management team!!!! More
Un-Professional When someone schedules and appointment, and you're on time to drop your car off. Your car should be brought in and serviced according to the the sched When someone schedules and appointment, and you're on time to drop your car off. Your car should be brought in and serviced according to the the schedule that was provided by the service dept. Here I am, standing here because there is no seating due to other people, waiting, after their appointed time to have their vehicle serviced. It's 45 minutes past my appt time and my vehicle still has yet to be brought in for the simple oil change. This is b.s. More
Great to work with Richard Black was great to work with, perhaps the best we've ever encountered. He was knowledgeable, personable and very capable. I would recommend h Richard Black was great to work with, perhaps the best we've ever encountered. He was knowledgeable, personable and very capable. I would recommend him to others. More
Lithia Was Amazing! My husband and I were looking to buy a new vehicle. We worked with Kris at the local Lithia store. He was very patient with us and worked hard to get My husband and I were looking to buy a new vehicle. We worked with Kris at the local Lithia store. He was very patient with us and worked hard to get the deal done without being pushy! Great personality and very easy to work with. Would absolutely recommend going to Lithia and seeing Kris for a new vehicle. More
Very knowledgeable, courteous and helpful We knew we wanted an SUV with plenty of leg room and comfort for traveling. They made our decision very easy to make with the pricing within our budg We knew we wanted an SUV with plenty of leg room and comfort for traveling. They made our decision very easy to make with the pricing within our budget, and the Grand Cherokee Jeep with all its safety features, and comforts. We purchased a vehicle from Lithia previously and appreciate the good service and the way we have been treated both times. More
After sale care Had trouble with after sale care. I bought a vehicle that had a strong smoke smell. I was told by a salesman that Lithia would pay to have the odor re Had trouble with after sale care. I bought a vehicle that had a strong smoke smell. I was told by a salesman that Lithia would pay to have the odor removed from my vehicle, but it is now becoming a hassle because his exact words and promise weren't written into the paper work. There are other details that were promised that are now not happening. More
Tom was excellent as always! This is my third time purchasing a car with Tom. Very knowledgeable and patient as I didn't have a car picked out that I was interested in and showe This is my third time purchasing a car with Tom. Very knowledgeable and patient as I didn't have a car picked out that I was interested in and showed me several in my price range. Great experience once again! More
Buying experience comfortable and relieving. We knew what we wanted and Jeremy helped us find exactly that. He presented all information in an understandable, honest manner and let us make up ou We knew what we wanted and Jeremy helped us find exactly that. He presented all information in an understandable, honest manner and let us make up our minds with no pressure. He is top Notch! Robert in the finance department was also great! More