Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
822 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

Directions

By Type

Showing 822 reviews

August 09, 2025

We brought our Chrysler in for oil change. They got it done expeditiously. Thank you More

by Lslate135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Aug 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the positive review! It is great to hear that our team could get you in and out of hear in no time and back on the road with confidence. We will see you next time!

August 08, 2025

r “Very happy with my purchase — thank you, Eli, for making it such a smooth experience.” More

by Amador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Report | Print
Aug 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello Amador, thank you for the 5-star review! We are so happy that you enjoyed you time with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that Eli made this experience what it was. We look forward to seeing you again!

August 02, 2025

This is my 3rd vehicle I have purchased at Lithia, and looking forward to my forth purchase with Lithia in the future. More

by mandt71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Report | Print
Aug 04, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your loyalty and for choosing us again at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We look forward to assisting you with your fourth purchase in the future! Safe travels and see you next time!

July 29, 2025

Swift for giving attention. Full transparency regarding service. Excelllent feedback about upcoming service needed. Hospitable staff. More

by valvatvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jul 29, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback! It sounds like you had a smooth and seamless service visit at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We are always pleased to hear of the full transparency and hospitality that we stive for. We look forward to seeing you again down the road!

July 29, 2025

Great customer service. Highly recommended anyone to Lithia. Rob did a great job. Friendly and knowledgeable. More

by Dan.martinez3466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Jul 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Dan, we are thrilled to hear that you had such a positive experience with Rob and the team! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and for recommending us. Safe travels!

July 25, 2025

Rob was great! He went above and beyond and took the time to explain everything clearly. Excellent customer service. More

by Nancy
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jul 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Nancy, thank you for sharing your feedback about Rob and the team! It is always great to hear that our team went above and beyond for you here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that the communication and knowledge made your experience that much better. We appreciate your business and can't wait to see you next time!

July 24, 2025

I took my 2001 F150 into Lithia for an oil and filter change. Everything went perfectly and I enjoyed the free popcorn and coffee maker while I waited. More

by Kevin Schwinkendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johannesen
Report | Print
Jul 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Kevin, we're happy to hear that you enjoyed your visit from start to finish at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! The free popcorn and coffee definitely are a plus and we look forward to seeing you in the future with a freshly brewed pot!

July 24, 2025

The Auto-Stop alert came on in the 2022 Chrysler Pacifica while I was driving my 91-year old mother around. I made an appointment to have it looked at/repaired since my dad was in rehab. Unfortunately, my fa More

by allenlindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed.
Report | Print
Jul 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi there, thank you for taking the time to share your experience. All of us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities are so sorry for your loss, and we’re sending you our deepest condolences. It is heartwarming to hear our service team showed you kindness and understanding during this difficult time. Don't ever hesitate to reach out in the future with any needs!

July 23, 2025

Great service, super friendly to work with. Easy to schedule my service appointment. Great location for the short wait time. More

by Fonzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez, Alana Ritchie, Jesus Rivera, Donald Stephens, Timothy Winters, Edwin Perez, Andy Torres, Dan Martinez, Alfonso Ramirez
Report | Print
Jul 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Fonzo, thank you for the 5-star review! It is so great to hear that you had a wonderful experience and that your time at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities was quick and friendly. We look forward to seeing you again and safe travels ahead!

July 20, 2025

Easy and honest to work with. No pressure sales and very friendly place . They're very willing to help and answer any questions one may have. More

by Bemiran
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian and Daniel
Report | Print
Jul 21, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Bemiran, thank you for sharing feedback on your recent experience! We appreciate your business and are happy that you found Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities a honest and friendly place to find trust in. We look forward to seeing you again!

1
2
...
83