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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.6
804 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 804 reviews

July 01, 2025

Everyone is very friendly and helpful I would recommend them to everyone thank you very much More

by ccbear424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto I give 5 Stars
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Jul 02, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you so much for your kind words! We’re thrilled to hear that you had a friendly and helpful experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We truly appreciate your recommendation and look forward to seeing you again!

June 29, 2025

Third vehicle I have bought with this dealership! And I keep coming back because they are great! Our experience with Dylan was very enjoyable. What a nice young man with a ton of potential. Thank you More

by mechgodess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan in sales
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your continued trust in Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that Dylan made your experience enjoyable. We look forward to assisting with any future vehicle needs!

June 28, 2025

Took vehicle in to get fixed everything went well minus my tire fender not put on the right way. Due to this I now have to replace it . More

by A_cadengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for bringing this to our attention. We're glad the rest of your service experience went well, but we're sorry about the issue with your tire fender at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Please reach out so we can address and resolve this matter for you!

June 28, 2025

Great Oscar my service guy was great! He kept me updated on what was going on ! More

by Steven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Steven, thank you for your kind words! We’re glad Oscar kept you informed and provided great service during your visit. We appreciate you choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and look forward to helping you again!

June 28, 2025

JR was awesome to work with! Painless transaction and now own the truck of our dreams!! More

by The Pattons
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez, Dan Martinez
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the great review! We’re so glad JR made the process smooth and helped you get the truck of your dreams. Congrats, and we hope you enjoy every mile—we’re here whenever you need us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

June 27, 2025

Rob in the service department was knowledgeable and easy to deal with. He kept me updated each step of the way More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johansson
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Jun 27, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

It's great to know Rob provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, David. Keeping our customers informed is a top priority for us!

June 24, 2025

Oscar goes above and beyond to help get your automobile in and out. He always is professional and on top of things. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 24, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Oscar provided exceptional service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for sharing your experience, and we're here whenever you need assistance.

June 20, 2025

Great experience. My advisor Humberto listened to my concerns and made sure everything was taken care of to my satisfaction. More

by hanksmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Flores
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Jun 20, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Humberto provided a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your feedback, and we're here if you need anything else!

June 20, 2025

Service technician Allen is very knowledgeable and did an excellent job on my Dodge Charger. More

by djamesw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Jun 20, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Djamesw, it’s great to hear Allen’s knowledge and skill made a difference for your Dodge Charger service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your positive experience—we look forward to assisting you again!

June 17, 2025

Manny was spot on. He communicated with me on every aspect of my truck service More

by Mikeysepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jun 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Mikeysepa, Manny’s consistent communication throughout your truck service clearly made a difference. Thank you for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we look forward to assisting you again!

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