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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
850 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 850 reviews

October 24, 2025

I buy new cars based on the service department which is greatly improved under new leadership.. More

by Hemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
October 17, 2025

Courteous, professional and great. communication during my service appointment. Truck was completed on time with notification. More

by devernedunnum.509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manual Soto
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Oct 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your positive feedback about our team! It was a pleasure to assist you here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We hope to see you again down the road!

October 16, 2025

Every vehicle I purchased from lithia has been great. I highly recommend going with lithia! More

by ESMiller81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Jesus Rivera, Donald Stephens, Edwin Perez, Andy Torres, Dan Martinez
Report | Print
Oct 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the 5-star review! We appreciate your continuous business and we are always happy to get you back on the road in something you love. Until next time, safe travels!

October 12, 2025

Treated me with kindness and professionally, the service was timely! Would use again. Thank you! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Report | Print
Oct 13, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you, Mark, for your 5-star review! It is great to hear that you were provided with everything we strive for with the kindness and professionalism of our team. We look forward to seeing you again in the future!

October 12, 2025

Michael stepped in and made this experience A#1. Im so so grateful for him. He is a tremendous asset to your crew!!! More

by susanellis509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
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Oct 13, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Michael will be so thankful to read your excellent feedback, Susan! Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

October 11, 2025

Good service, but you try and tell your customers they need repairs that they don't need. Other wise. Not bad. More

by timeweaver22@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Report | Print
Oct 13, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your feedback and your business. We will discuss your review with our team and make it right for the future. Please reach out to us if there's anything we can do for you. Take care. -The Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities Team

October 05, 2025

Pleasant and enjoyable waiting for my vehicle to have its oil change thank you for the experience. More

by chadis69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Oct 06, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the 5-star review! It is great to hear that you had an elevated experienced during your wait here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We look forward to seeing you again in the future!

September 28, 2025

Service/repairs completed when they said it would be done. Service adviser very easy to work with and listens about problem. More

by B-mccollum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
Report | Print
Sep 29, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the 5-star review! We're happy to hear that our team completed the service on time and was attentive to your concerns. Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

September 26, 2025

Amazing service thank you all, maintenance team, and customer service team as well. Keep up the good work 👏 More

by steefv21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Report | Print
Sep 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the review! We’re happy you made it to Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, and we hope you’ll come again!

September 25, 2025

Service department has improved immensely since we bought our first Ram there in 2020. A+ for the management team and the associates at Lithia of Tri-Cities. Super friendly atmosphere and very knowledgeable More

by Wcheville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Report | Print
Sep 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your continued support and kind words! It's awesome to hear that our service team has made such a positive impression. We truly appreciate your business here at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities!

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