
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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Manny Soto for the WIN! I am so grateful to be taken care of by such a nice young man. He was accommodating when my last minute schedule fluke but a damper on my relaxing mo I am so grateful to be taken care of by such a nice young man. He was accommodating when my last minute schedule fluke but a damper on my relaxing morning and scheduled appointment, he and the service techs took care of my car and got me back on the road asap. It was much appreciated. You made my day and I didn’t feel like just another car to deal with. More
After I totaled my car that I bought from Jose in July of 2024, I knew I wanted to seek him out for my new car. He changed dealerships. But his kind and efficient care for my needs remained the same. I wou 2024, I knew I wanted to seek him out for my new car. He changed dealerships. But his kind and efficient care for my needs remained the same. I would also like to add that Lithia made my purchase stress free. I was quite amazed at how easily I was able to get paperwork done electronically while I was working. I highly recommend Jose and of course Lithia! Oh … I also LOVE my new (slightly used) Jeep! More
So to make an appointment for an oil change is like a 2 month wait. And trying to schedule an appointment is awful if u do it on the phone. The Ai lady doesn't understand you. And then once u get an appoin month wait. And trying to schedule an appointment is awful if u do it on the phone. The Ai lady doesn't understand you. And then once u get an appointment made she sends u the wrong information (date and time) and then I had to try to go online and try and cancel it and make a new one. It was a headache. Once I get there through the staff is very nice. But the point of making an appointment is so you dont have to wait 2 hours for an oil change. Which I end up sitting there waiting that long anyways. Which blows my mind. Jiffy lube across the street is holding up signs saying 15 minute oil changes. And yet im waiting 2 hours even though I already made an appointment prior to coming. So what is the point of even making an appointment??!!!! More
I went in for a oil change and Manny took care of me and did a great job explaining to me about other services I needed and why they were important. Thank you for the quality service. did a great job explaining to me about other services I needed and why they were important. Thank you for the quality service. More