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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.7
829 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 829 reviews

August 26, 2025

Except for not cleaning up the oil drip rail 5hat I asked for I like them. Very convienent to my work. More

by Gunny6022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Aug 26, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and for leaving us a review! We appreciate your patience and understand for that oil drip rail though we are also happy to hear that the rest of your visit was satisfactory. We look forward to seeing you next time! Safe travels!

August 24, 2025

They were willing to work with me in getting me the vehicle by being there for me after they close More

by maryann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Ortiz
Aug 25, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi Maryann, thank you for the positive review! We are always here to help and get you the car that you love. It is great our team could be accommodating with your time and work with you to get something you love. Safe travels!

August 20, 2025

Manny Soto for the WIN! I am so grateful to be taken care of by such a nice young man. He was accommodating when my last minute schedule fluke but a damper on my relaxing mo More

by ElleSee8ch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto
Aug 20, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with Manny and the team, Elle! It means a lot to hear they turned a stressful day into a smooth one and got you back on the road with confidence. We look forward to seeing you again at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Safe travels!

August 16, 2025

Appointments are easy to schedule. Also, I am pleased that there is no attempted of selling. More

by riverhousekincaid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Aug 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hi, thank you for the positive review! We are aways so happy to hear that your experience from start to finish was easy, helpful, and not pressured. Congratulations on your new vehicle and we look forward to seeing you in the future!

August 16, 2025

After I totaled my car that I bought from Jose in July of 2024, I knew I wanted to seek him out for my new car. He changed dealerships. But his kind and efficient care for my needs remained the same. I wou More

by ldowseculley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Aug 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the wonderful review! We're so pleased you chose to return to Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that Jose made the process seamless and stress-free. Enjoy your new Jeep!

August 16, 2025

So to make an appointment for an oil change is like a 2 month wait. And trying to schedule an appointment is awful if u do it on the phone. The Ai lady doesn't understand you. And then once u get an appoin More

by tabethastubblebine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Aug 19, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your feedback. While I am happy you were greeted with our friendly team in person, I apologize for any concerns on the scheduling process. If you would like to discuss this in further detail or if there is anything we can do to assist you at this moment, please feel free to reach out to me directly. Take care. John Hileman - Service Manager - johnhileman@lithia.com

August 13, 2025

I went in for a oil change and Manny took care of me and did a great job explaining to me about other services I needed and why they were important. Thank you for the quality service. More

by Whiplash7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Soto
Aug 13, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing such wonderful feedback about Manny and our team! We appreciate your business and we hope to see you again soon at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Safe travels!

August 09, 2025

We brought our Chrysler in for oil change. They got it done expeditiously. Thank you More

by Lslate135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
Aug 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the positive review! It is great to hear that our team could get you in and out of hear in no time and back on the road with confidence. We will see you next time!

August 08, 2025

r “Very happy with my purchase — thank you, Eli, for making it such a smooth experience.” More

by Amador
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eli
Aug 11, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Hello Amador, thank you for the 5-star review! We are so happy that you enjoyed you time with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities and that Eli made this experience what it was. We look forward to seeing you again!

August 02, 2025

This is my 3rd vehicle I have purchased at Lithia, and looking forward to my forth purchase with Lithia in the future. More

by mandt71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Rivera
Aug 04, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for your loyalty and for choosing us again at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. We look forward to assisting you with your fourth purchase in the future! Safe travels and see you next time!

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