Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Rob was great! He went above and beyond and took the time to explain everything clearly. Excellent customer service. He went above and beyond and took the time to explain everything clearly. Excellent customer service. More

I took my 2001 F150 into Lithia for an oil and filter change. Everything went perfectly and I enjoyed the free popcorn and coffee maker while I waited. change. Everything went perfectly and I enjoyed the free popcorn and coffee maker while I waited. More

The Auto-Stop alert came on in the 2022 Chrysler Pacifica while I was driving my 91-year old mother around. I made an appointment to have it looked at/repaired since my dad was in rehab. Unfortunately, my fa while I was driving my 91-year old mother around. I made an appointment to have it looked at/repaired since my dad was in rehab. Unfortunately, my father passed away just two days before the appointment. Since we needed the van for my mom, I went ahead with the appointment, but kind of lost it when I told them they needed to call me instead of my dad with the results of their evaluation. The service department showed incredible kindness to me when I was obviously grieving, and went out of their way to be flexible with the date I needed to get the car back. More

Great service, super friendly to work with. Easy to schedule my service appointment. Great location for the short wait time. Easy to schedule my service appointment. Great location for the short wait time. More

Easy and honest to work with. No pressure sales and very friendly place . They're very willing to help and answer any questions one may have. No pressure sales and very friendly place . They're very willing to help and answer any questions one may have. More

My truck was having an issue and running really rough. I had a trip coming up in 2 weeks, but the next available appointment was a month out. They worked with me to get my truck in the next week and had i I had a trip coming up in 2 weeks, but the next available appointment was a month out. They worked with me to get my truck in the next week and had it fixed same day. Great customer service and quality work! More

Our service provider was extremely polite, courteous and helpful. Thank you for providing the service.. helpful. Thank you for providing the service.. More

Oscar and the mechanic Jesus were very professional and did the recall work in a timely manner did the recall work in a timely manner More

Service department has served me well over the year but most recent they have gone above and beyond for multiple vehicles I own. Specifically Oscar, who has been knowledgeable and understanding from the fi most recent they have gone above and beyond for multiple vehicles I own. Specifically Oscar, who has been knowledgeable and understanding from the first interaction with him. More

Roy gave me a great welcome to Lithia and keep me updated and explain the services that was done to my Jeep, thanks and explain the services that was done to my Jeep, thanks More