Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Sales is good service work is good, but communication between service and customers needs to improve. between service and customers needs to improve. More

They were able to get my car in and out within a couple days. They warranty their work and I feel like they will do it right the first time. days. They warranty their work and I feel like they will do it right the first time. More

The dealership seems to have more business than they are set up to handle. The appointment availability is usually a few weeks out. set up to handle. The appointment availability is usually a few weeks out. More

Bert from the service department is an excellent communicator he worked well with his service provider mechanic and they did an excellent job in returning my vehicle to me. Our relationship was a lo communicator he worked well with his service provider mechanic and they did an excellent job in returning my vehicle to me. Our relationship was a long distance one since I lived in Vancouver Washington and my vehicle was in the Tri-Cities Washington. Bert Lopez Thank you for the service and excellent communication More

Easy to work with, clean, and kept up on what is going on. Haven't had problem since new manager took over a couple years ago. on. Haven't had problem since new manager took over a couple years ago. More

Took awhile to get an appointment. But took me right in , not much wait time ! But took me right in , not much wait time ! More

Great atmosphere and Attitude towards anything your looking for.My vehicle was serviced on time and with great confidence! Thank You looking for.My vehicle was serviced on time and with great confidence! Thank You More

Enjoy working with my service associate. There is good communication and timing to get an appointment has vastly improved. There is good communication and timing to get an appointment has vastly improved. More

Fast easy and friendly staff quick service and hassle free and the service people where friendly too free and the service people where friendly too More

Nice environment, clean waiting area. Friendly employees. Good communication during service. Long term customer. Thanks Friendly employees. Good communication during service. Long term customer. Thanks More