Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Very experienced, helpful and friendly. Committed to satisfying the customer.. I would recommend them to anyone. Committed to satisfying the customer.. I would recommend them to anyone. More

The service department took care of my car and gave me a rental for 3 days at no charge Phil rental for 3 days at no charge Phil More

The service gentleman was great to work with. Very competent. Hope he stays a long time. Very competent. Hope he stays a long time. More

Communication on my concerns was excellent and they stood behind their work and made things right on previous work performed. Excellent Service behind their work and made things right on previous work performed. Excellent Service More

Overall, I highly recommend this service department to anyone looking for reliable and efficient support. anyone looking for reliable and efficient support. More

Rob kept me updated throughout service on expected wait times and delays. Unfortunately they were shorthanded on techs but customer service was excellent. times and delays. Unfortunately they were shorthanded on techs but customer service was excellent. More

Service department needs to have more communication with client and update if work will not be done on time client and update if work will not be done on time More

The service writer was very helpful and the work was done on time. Very happy on time. Very happy More

they are very friendly,and do good work. the olny thing it is hard to get thrue the automated phone system. I am old school and dislike, trying to talk to a computer,it never seems to get t the olny thing it is hard to get thrue the automated phone system. I am old school and dislike, trying to talk to a computer,it never seems to get things right, I much prefer to talk to a real person. More

I was qouted a different price for the rear axle fluid change on my 2018 Dodge 3500. I was told 188 and change after taxes. When I hot to the shop it 80 dollars higher due to being qouted for a 1500 not a change on my 2018 Dodge 3500. I was told 188 and change after taxes. When I hot to the shop it 80 dollars higher due to being qouted for a 1500 not a 3500. iI was told I was sent an email but I did not see it. I may or may not have changed the rear axle fluid myself if I had known the correct price. The service writers need to be sure what vehicle they are looking at before sending a quote out to a customer. More