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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
770 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 770 reviews

February 26, 2020

Awesome service! They are great at communicating and scheduling around our crazy timeline. They are also awesome at keeping us in the loop and making sure we are always well informed to make the best de More

by Tyler
Recommend Dealer
Yes
Employees Worked With
John Hurwitz, Alana Ritchie, Donald Stephens, Edwin Perez, Mary Riches
February 25, 2020

A wonderful experience Izayah did an amazing job. Walk in a few times he remembered us and always greeted us with a smile. Worked with us extensively to ensure we got EXAC More

by LocoStar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Molina, Jon Post, Izayah Darby
February 25, 2020

The sales staff was kind and knowledgeable. They answered all of our questions fully and were very patient. My husband and I never felt pressured and are very happy with our new Jeep. More

by NONE454
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Jay Gonzalez, Izayah Darby
February 22, 2020

Had a great experience no high presher.. JR Hernandez actually listened to what we wanted & was so nice even called the next day. Awesome day. More

by Buddywayne62
Recommend Dealer
Yes
Employees Worked With
JR Hernandez was 5 stare perfect !
February 13, 2020

Outstanding service from Jay, John and Brian. Highly recommended and will tell others who want a Jeep! They went above and beyond to locate and find my Gladiator. I’m extremely pleased! More

by Pete
Recommend Dealer
Yes
Employees Worked With
Brian Molina, Jon Post, Jay Gonzalez
February 13, 2020

Very pleased with sales group and staff, very profesional and courteous staff. We were very pleased with our purchase experience, would definitely buy from Lithia again. More

by ALVAREZ39
Recommend Dealer
Yes
Employees Worked With
Brian Molina, Jesus Rivera, Ivan Alvarez, Jose Rivera
February 01, 2020

Good: Ability to schedule services online, text and email reminders from dealership for scheduled maintenance, work is well done. Bad: oil changes and basic maintenance can take a bit longer than expected, More

by Dubigk
Recommend Dealer
Yes
Employees Worked With
Adam Hickman, John Hurwitz
January 31, 2020

Alana in the service department is what makes me keep buying Dodge! She’s awesome and always so sweet! Every issue I’ve ever had she helps get addressed! Thanks Alana!! More

by alo
Recommend Dealer
Yes
Employees Worked With
Francisco Rios, Alana Ritchie
January 25, 2020

Very professional and answered all questions with efficiency. Also helped out with finding the right bank for me to finance thru. Would recommend to anyone. More

by SEAN_T43
Recommend Dealer
Yes
Employees Worked With
Jesus Rivera, Ivan Alvarez, Jose Rivera
January 25, 2020

No pressure to purchase vehicles by car salesman. Parts department is very knowledgeable and helpful. Service department is fast and helpful. Great all around service. More

by Campbelljr
Recommend Dealer
Yes
Employees Worked With
John Hurwitz, Mayra Jimenez, Alana Ritchie, Jesus Rivera, Timothy Winters, Edwin Perez, Mary Riches, Jon Post, Becky Tesch
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