
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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Awesome service! They are great at communicating and scheduling around our crazy timeline. They are also awesome at keeping us in the loop and making sure we are always well informed to make the best de scheduling around our crazy timeline. They are also awesome at keeping us in the loop and making sure we are always well informed to make the best decisions. More
A wonderful experience Izayah did an amazing job. Walk in a few times he remembered us and always greeted us with a smile. Worked with us extensively to ensure we got EXAC Izayah did an amazing job. Walk in a few times he remembered us and always greeted us with a smile. Worked with us extensively to ensure we got EXACTLY what we wanted at the price we wanted. Never felt pressured nor overwhelmed. Top notch in my opinion. John Post was very easy to work with and a pleasure to talk with. Brian Molina was very knowledgeable, thorough and not to mention patient with all my questions and concerns. Overall an AMAZING experience at this location!! Best of all...wife loves her new van! More
The sales staff was kind and knowledgeable. They answered all of our questions fully and were very patient. My husband and I never felt pressured and are very happy with our new Jeep. all of our questions fully and were very patient. My husband and I never felt pressured and are very happy with our new Jeep. More
Had a great experience no high presher.. JR Hernandez actually listened to what we wanted & was so nice even called the next day. Awesome day. actually listened to what we wanted & was so nice even called the next day. Awesome day. More
Outstanding service from Jay, John and Brian. Highly recommended and will tell others who want a Jeep! They went above and beyond to locate and find my Gladiator. I’m extremely pleased! recommended and will tell others who want a Jeep! They went above and beyond to locate and find my Gladiator. I’m extremely pleased! More
Very pleased with sales group and staff, very profesional and courteous staff. We were very pleased with our purchase experience, would definitely buy from Lithia again. and courteous staff. We were very pleased with our purchase experience, would definitely buy from Lithia again. More
Good: Ability to schedule services online, text and email reminders from dealership for scheduled maintenance, work is well done. Bad: oil changes and basic maintenance can take a bit longer than expected, reminders from dealership for scheduled maintenance, work is well done. Bad: oil changes and basic maintenance can take a bit longer than expected, delays aren't always communicated promptly. Bottom line, don't wait around for your car. More
Alana in the service department is what makes me keep buying Dodge! She’s awesome and always so sweet! Every issue I’ve ever had she helps get addressed! Thanks Alana!! buying Dodge! She’s awesome and always so sweet! Every issue I’ve ever had she helps get addressed! Thanks Alana!! More
Very professional and answered all questions with efficiency. Also helped out with finding the right bank for me to finance thru. Would recommend to anyone. efficiency. Also helped out with finding the right bank for me to finance thru. Would recommend to anyone. More
No pressure to purchase vehicles by car salesman. Parts department is very knowledgeable and helpful. Service department is fast and helpful. Great all around service. department is very knowledgeable and helpful. Service department is fast and helpful. Great all around service. More