
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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1st car for my teenager. Had a great experience with Denis at Lithia purchasing this vehicle for my sons first car. Would be happy to return to do more business. Had a great experience with Denis at Lithia purchasing this vehicle for my sons first car. Would be happy to return to do more business. More

Quick and fair to deal with Denis Gusic was excellent to work with, made my deal quick and fair. I appreciate his no pressure approach to selling vehicles. I will definitely be b Denis Gusic was excellent to work with, made my deal quick and fair. I appreciate his no pressure approach to selling vehicles. I will definitely be back More
Overall enjoyable Overall an enjoyable car buying experience. As always it takes to long to go through the process. We had financing already secured through our bank an Overall an enjoyable car buying experience. As always it takes to long to go through the process. We had financing already secured through our bank and were there for over three hours. Thought it would be faster than that. Our salesperson Ivan was great. Signing paperwork with Jesus went faster than expected. Thanks for taking care of us. More
Took care of the problem in a timely manner Highly recommend Lithia of Tri-cities. John Hurwitz is very professional. He takes care of the customer. He keeps you informed and updated on the st Highly recommend Lithia of Tri-cities. John Hurwitz is very professional. He takes care of the customer. He keeps you informed and updated on the status of your vehicle repairs. More

Great Customer Service Denis was great and so helpful. He helped my Dad get exactly what he wanted and he was up front and honest with us. Jesus made the paperwork very easy Denis was great and so helpful. He helped my Dad get exactly what he wanted and he was up front and honest with us. Jesus made the paperwork very easy as well! We will be back for sure. More
Out of town warranty work Our minivan broke down 220+ miles from home. My service advisor John was great and took care of everything making the process easy and manageable. Ver Our minivan broke down 220+ miles from home. My service advisor John was great and took care of everything making the process easy and manageable. Very thankful for the loaner car to be included due to the miles we had to drive back. More
Outstanding customer service I special orderd a truck. When it got here it was obvious that I had made a mistake and orderd a short box. Insted of sticking me with the truck that I special orderd a truck. When it got here it was obvious that I had made a mistake and orderd a short box. Insted of sticking me with the truck that wasn't going to work for me thay just ordered another one with the regular bed. This dealership is abviosly more about the customer than just making a buck. More
It was amazing The dodge team is really helpful and explane every detail to us we are very grateful for all there support! I will totally go back and look for a new The dodge team is really helpful and explane every detail to us we are very grateful for all there support! I will totally go back and look for a new car! More
Great people The staff at the dealership went out of their way to be courteous and explain things in layman's terms. The only downside was the amount of time it to The staff at the dealership went out of their way to be courteous and explain things in layman's terms. The only downside was the amount of time it took to get the car in. More
Mary is the most amazing person lithia does a great job but she definitely makes it an over the top positive experience. I do all my vehicle service there now but she definitely makes it an over the top positive experience. I do all my vehicle service there now More