Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

I was qouted a different price for the rear axle fluid change on my 2018 Dodge 3500. I was told 188 and change after taxes. When I hot to the shop it 80 dollars higher due to being qouted for a 1500 not a change on my 2018 Dodge 3500. I was told 188 and change after taxes. When I hot to the shop it 80 dollars higher due to being qouted for a 1500 not a 3500. iI was told I was sent an email but I did not see it. I may or may not have changed the rear axle fluid myself if I had known the correct price. The service writers need to be sure what vehicle they are looking at before sending a quote out to a customer. More

Oscar is a very friendly and efficient advisor! Always goes above and beyond! Great Job! Always goes above and beyond! Great Job! More

Good technical service, as well as friendly and prompt service from my assigned service rep. service from my assigned service rep. More

The best car service experience involved taking my vehicle in for routine maintenance. I appreciated the prompt updates provided throughout the day. The car was ready exactly when promised. The entire vehicle in for routine maintenance. I appreciated the prompt updates provided throughout the day. The car was ready exactly when promised. The entire process was efficient, transparent, and left me feeling confident in the quality of their service. More

Oscar customer service awsome everytime I go in really helpful also the updates on my truck being service great helpful also the updates on my truck being service great More

The staff was friendly and my vehicle was serviced on time. I was able to get a ride home for a job that was going to be finished the next morning. time. I was able to get a ride home for a job that was going to be finished the next morning. More

The person who wrote up the order was fantastic. Very personable and respectful. He is indeed an asset to your company Very personable and respectful. He is indeed an asset to your company More

I brought my car in for an oil change and they found that my water pump bearing had gone out. They replaced it at the same visit and found that it was covered by my extended warranty. my water pump bearing had gone out. They replaced it at the same visit and found that it was covered by my extended warranty. More

All staff are friendly and professional, nice welcoming atmosphere. Floor manager and salesman were helpful. atmosphere. Floor manager and salesman were helpful. More

Very easy transaction, from Joseph our salesman, to finance. No pressure, answered all questions and tremendous follow up. finance. No pressure, answered all questions and tremendous follow up. More