
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 777 reviews
Always a good deal and great service Murillo and his crew are top notch. I’ve purchased more rigs that I think I can remember from these guys. They really know how to take care of you a Murillo and his crew are top notch. I’ve purchased more rigs that I think I can remember from these guys. They really know how to take care of you and build a lasting relationship. I don’t go anywhere else. More
Knowledgeable service John knew exactly what I needed before I even got there. That included a recall I didn't know about, but he made sure I was informed and the condition John knew exactly what I needed before I even got there. That included a recall I didn't know about, but he made sure I was informed and the conditions addressed along with my service. Been to them twice now, had no issues on service and 3 safety recall repairs. More
Sales (Tim Winters) was very helpful and professional. From sales to management, I was treated like a valued customer. They worked with me on what I wanted and delivered a great truck to me at a price I wa From sales to management, I was treated like a valued customer. They worked with me on what I wanted and delivered a great truck to me at a price I was happy with. Thank you. More

Amazing! This dealership was a great place to buy from. As soon as I walked in I was immediately helped and the staff was super friendly! This dealership was a great place to buy from. As soon as I walked in I was immediately helped and the staff was super friendly! More
Great Experience Ivan was so great to work with! He answered all my questions and was so helpful without being pushy!highly recommend him to anyone looking for a new v Ivan was so great to work with! He answered all my questions and was so helpful without being pushy!highly recommend him to anyone looking for a new vehicle More
Nothing but amazing It was almost seamless how it went they did t haggle they helped me with what I wanted And what I could Afford 10/10 It was almost seamless how it went they did t haggle they helped me with what I wanted And what I could Afford 10/10 More

Buying a Car is Really Quite Easy From the moment we walked into Lithia, Denis made sure we had a great experience. We knew which car we wanted, he took us for a test drive, we went an From the moment we walked into Lithia, Denis made sure we had a great experience. We knew which car we wanted, he took us for a test drive, we went and checked out one other vehicle, came back and bought the Durango. Lithia cleaned it up like new, gave us a full tank of gas and we were on our way. More
JR is AMAZING at his job! Lithia not only is a friendly environment to come look, purchase, or trade in a vehicle at; their staff is so knowledgeable and willing to work with a Lithia not only is a friendly environment to come look, purchase, or trade in a vehicle at; their staff is so knowledgeable and willing to work with anyone who walks through their doors. JR Hernandez was recommended by a friend who had purchase their vehicle several hours before I walked into the dealership! JR did not disappoint! He made the experience welcoming and was very patient and courteous throughout the whole process! I am so blessed to have JR during this process! Lithia truly has captured an environment where pressuring to purchase is non-existent! Thank you JR! I will be back for sure More
Great service! Alana is amazing to work with. She has a great attitude, is always accurate and is very knowledgeable. I’ve worked with her several times and have alw Alana is amazing to work with. She has a great attitude, is always accurate and is very knowledgeable. I’ve worked with her several times and have always had a great experience!! More
Total Customer Focus The folks here are totally focused on customer service and customer experience. They are helpful, pleasant, knowledgable, efficient and effective. A The folks here are totally focused on customer service and customer experience. They are helpful, pleasant, knowledgable, efficient and effective. A great team of people who work together to make it easier on the customer. More