
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
Filter Reviews by Keyword
By Type
Showing 769 reviews
I had a trip coming up and my fuel filter light came on needing replacement. Called service. They got me right in and taken care of so I could make my trip the next day. needing replacement. Called service. They got me right in and taken care of so I could make my trip the next day. More
Lithia dealership is a very well equipped, clean, honest car dealership and has a great team of people to help you get the car or truck you are looking for. car dealership and has a great team of people to help you get the car or truck you are looking for. More
Great customer service every time I go. They always greet you once you walk in and my service agent Vanessa was friendly and knowledgeable and knew how to offer what I needed and helped me They always greet you once you walk in and my service agent Vanessa was friendly and knowledgeable and knew how to offer what I needed and helped me save money! She kept me informed every step of the service process sending me a video which was cool to see what my vehicle had and what it may or may not need. More
I have to say, they try. With the normal CDJR vehicles they are probably good. With my Alfa Romeo, even though it's part of the family and I have a Mopar service contract, i With the normal CDJR vehicles they are probably good. With my Alfa Romeo, even though it's part of the family and I have a Mopar service contract, it's a roll of the dice on how well they get things done. In the end, everything is working when I leave, but it takes effort to help them get it right. I'd recommend them because they genuinely try to make things right and don't give me any xx. More