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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.7
830 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 830 reviews

June 28, 2025

Took vehicle in to get fixed everything went well minus my tire fender not put on the right way. Due to this I now have to replace it . More

by A_cadengo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 30, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for bringing this to our attention. We're glad the rest of your service experience went well, but we're sorry about the issue with your tire fender at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Please reach out so we can address and resolve this matter for you!

June 27, 2025

Rob in the service department was knowledgeable and easy to deal with. He kept me updated each step of the way More

by David G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Johansson
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Jun 27, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

It's great to know Rob provided you with excellent service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, David. Keeping our customers informed is a top priority for us!

June 24, 2025

Oscar goes above and beyond to help get your automobile in and out. He always is professional and on top of things. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Jun 24, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Oscar provided exceptional service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for sharing your experience, and we're here whenever you need assistance.

June 20, 2025

Great experience. My advisor Humberto listened to my concerns and made sure everything was taken care of to my satisfaction. More

by hanksmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Humberto Flores
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Jun 20, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Humberto provided a great experience at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your feedback, and we're here if you need anything else!

June 20, 2025

Service technician Allen is very knowledgeable and did an excellent job on my Dodge Charger. More

by djamesw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Jun 20, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Djamesw, it’s great to hear Allen’s knowledge and skill made a difference for your Dodge Charger service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thanks for sharing your positive experience—we look forward to assisting you again!

June 17, 2025

Manny was spot on. He communicated with me on every aspect of my truck service More

by Mikeysepa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jun 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Mikeysepa, Manny’s consistent communication throughout your truck service clearly made a difference. Thank you for sharing your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities — we look forward to assisting you again!

June 15, 2025

Great staff, and service. Will be going back again. Had a great experience. Best in town More

by rmccourtie1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez, Timothy Winters, Dan Martinez
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Jun 16, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We’re thrilled to hear you had such a great experience and consider us the best in town! Thank you for the kind words and for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities—we’ll be happy to welcome you back anytime.

June 15, 2025

I took my truck in for an oil, filter change. They got the truck in promptly and back out ready to go even though I didn't have a reservation. More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Jun 16, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Darren, we’re glad to hear the team got your truck in and out quickly—even without a reservation! Thank you for trusting Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities, and we hope to help you again next time.

June 15, 2025

Time for a little upgrade, but obviously only Dodge/Ram dealership in town… 2 thumbs up More

by Alanmolina729
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel soto
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Jun 16, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Alan, we appreciate you coming to us for your upgrade and are glad to hear we earned two thumbs up! Thank you for your feedback—we’re here whenever you need us again at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities.

June 14, 2025

Advisor Rob did his best to explain cars issue. Very satisfied. I will go back. More

by Kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Report | Print
Jun 16, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Kent, it’s great to hear that Rob took the time to thoroughly explain your car’s issue and that you left very satisfied. Thank you for choosing Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities—we look forward to helping you again!

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