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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
769 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 769 reviews

March 17, 2025

Always feel important and have had great customer service. Service department very professional and thorough. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Mar 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Tom, we're delighted to hear that you feel valued and have had great experiences with our service department at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thank you for sharing your feedback!

March 17, 2025

Very courteous and professional Would recommend Lithia to any one. I know of several who satisfied. More

by Tjmdbsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for recommending Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that our courteous and professional service met your expectations. We appreciate your support!

March 17, 2025

I had a trip coming up and my fuel filter light came on needing replacement. Called service. They got me right in and taken care of so I could make my trip the next day. More

by Jessie380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael , Alana Ritchie, Donald Stephens, Edwin Perez
Mar 18, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Jessie, we're glad our service team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities could get you back on the road in time for your trip! Safe travels and thanks for choosing us!

March 14, 2025

Lithia has a great service department! Very helpful and would definitely recommend to others! Thanks! More

by Donn Meyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bert
Mar 17, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Donn, thank you for recommending our service department at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear you had a helpful experience with us.

March 11, 2025

Great experience. The staff was friendly, knowledgeable and explained the process thoroughly. The whole process was smooth More

by Amy Sams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Mar 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Amy, we're delighted to hear that you had a smooth experience with our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities. Thank you for the positive feedback!

March 10, 2025

Purchasing my car was super easy, barely an inconvenience. Super easy car sales are tight! More

by robertsology
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Dineen, Sales Representative, Catarino (JR) Hernandez
Mar 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We are pleased to hear about your recent experience with us. We hope to continue to serve you in the future!

March 09, 2025

Nice sales people. They work to earn your business. Not pushy and reasonable prices! I highly recommend them. More

by jmayeux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Mar 14, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for recommending Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear our team provided a pleasant and pressure-free experience. We appreciate your support!

March 07, 2025

Lithia dealership is a very well equipped, clean, honest car dealership and has a great team of people to help you get the car or truck you are looking for. More

by Lionlandscaping509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catarino (JR) Hernandez
Mar 10, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided a clean and honest experience. We appreciate your support and hope you're enjoying your new vehicle!

March 04, 2025

Great customer service every time I go. They always greet you once you walk in and my service agent Vanessa was friendly and knowledgeable and knew how to offer what I needed and helped me More

by adiaz99301
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Mar 07, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're delighted to hear that Vanessa provided friendly and knowledgeable service, keeping you informed throughout the process. We appreciate your feedback and look forward to seeing you again soon!

March 04, 2025

I have to say, they try. With the normal CDJR vehicles they are probably good. With my Alfa Romeo, even though it's part of the family and I have a Mopar service contract, i More

by csarrazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie, Donald Stephens, Edwin Perez
Mar 10, 2025 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience. It's great to hear that our team is making an effort, even if it sometimes requires a bit of collaboration to get things just right. We appreciate your understanding and recommendation, and we're always here to assist with any future needs or concerns you might have. Feel free to reach out anytime! John Hileman - Service Manager - johnhileman@lithia.com

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