
Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities
Kennewick, WA
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It was lot easier to set up this appointment compared to previous ones. I made myself clear that I need a ride since it will be taking all day n I was assured but I didn't get a ride home n it was frustrati previous ones. I made myself clear that I need a ride since it will be taking all day n I was assured but I didn't get a ride home n it was frustrating. More
Very friendly staff and great customer service, knowledgeable staff, but I asked to have my coolant topped off & it was not topped off......?? knowledgeable staff, but I asked to have my coolant topped off & it was not topped off......?? More
I inquired about a used Jeep Grand Cherokee 4xe from out of state. Dylan, our sales guy, was incredibly helpful and responsive through the whole process. Daniel, in finance, was incredibly knowledgeable and of state. Dylan, our sales guy, was incredibly helpful and responsive through the whole process. Daniel, in finance, was incredibly knowledgeable and had all the paperwork ready for us when we arrived. Dylan did an amazing job getting the car ready and making it look perfect for our test drive and trip home. This was the best car buying experience I’ve had. We didn’t have to wait for hours for people going back and forth. We had to get in the road, so we were grateful for this. I would also like to point out how great the inventory on the lot looked. The Jeep Cherokees all looked great, with nice tires and wheels, and a variety of trims as well. It was impressive. Thank you to Dylan and Daniel, and to the whole team behind the scenes, as well. Y’all rock! More
I had a trip coming up and my fuel filter light came on needing replacement. Called service. They got me right in and taken care of so I could make my trip the next day. needing replacement. Called service. They got me right in and taken care of so I could make my trip the next day. More