Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Courteous and Timely Each visit for oil changes has been pleasurable. Facility is modern and clean. Waiting area is spacious and conveniently adjacent to the service are Each visit for oil changes has been pleasurable. Facility is modern and clean. Waiting area is spacious and conveniently adjacent to the service area. Staff is courteous and very helpful. Don has provided excellent service and cares about his customers. More

"Excellent Customer Service" Jesus is an excellent salesman and provides THE BEST CUSTOMER SERVICE. I felt very comfortable with him the moment he introduced himself. I went in we Jesus is an excellent salesman and provides THE BEST CUSTOMER SERVICE. I felt very comfortable with him the moment he introduced himself. I went in well prepared with information on the vehicle I was interested in. He however, provided me with much much more information. His knowledge of the vehicles we discussed was amazing. His first priority though was how he interacted with me and my family. He was very professional yet easy to talk to. Throughout my time with him he kept me informed at each step and always asked if I had any questions. I had a lot of questions and he answered them quickly and precisely. He has a great sense of humor and was very fun to work with too. As a customer, I felt he truly wanted to make my experience a good one. He has made himself available by phone or text if I ever need anything from him....including if I want to contact him to schedule an appointment for service. The financial portion of the sale was also excellent. Jessica was AWESOME to work with and made this part of the sale very comfortable and professional and fun. I purchased a FIAT 500X which is not a selection in the drop down section for the SELECT MAKE box . It won't let me submit without a selection so I chose the first one so I can submit this.. More

Genuine Care great experience. I really appreciated Donny. He made sure he knew exactly what I wanted and could afford before even showing me the the vechile. He v great experience. I really appreciated Donny. He made sure he knew exactly what I wanted and could afford before even showing me the the vechile. He very honest and caring. He helped get a great deal on my trade in car and my new vehicle!!!!!! If I ever need to buy or trade again I would only go to him. More

Warranty repair Great job by the service department and especially John Hurwitz. They did everything in a timely manner just as promised, I would highly recommend thi Great job by the service department and especially John Hurwitz. They did everything in a timely manner just as promised, I would highly recommend this dealerships service department. More

Amazing experience. I went in with a budget in mind, and the salesman did everything he could to keep me there. I. Very happy with the outcome, I went a few dollars over I went in with a budget in mind, and the salesman did everything he could to keep me there. I. Very happy with the outcome, I went a few dollars over my budget but nothing to be concerned about. More

Great experience with Keith Carter and his Lithia team We came to see Keith for a 2018 Jeep Cherokee trailhawk..... they did a great job giving us a great deal on the trade in and a great deal on the new r We came to see Keith for a 2018 Jeep Cherokee trailhawk..... they did a great job giving us a great deal on the trade in and a great deal on the new rig. From start to finish it was a hassle free experience in and out under 3 hours... if your in the market for a new or used rig go see Keith and his team at Lithia Chrysler Jeep Dodge in Kennewick.... More

My review: I had a great experience looking for Lucy 2 at Lithia. Danny B. was great and even obliged me when I asked him to give directions like a GPS device du I had a great experience looking for Lucy 2 at Lithia. Danny B. was great and even obliged me when I asked him to give directions like a GPS device during the test drive. Chris worked hard to get me the lowest interest rate. I’m also grateful to Clayton for giving me such a great deal. I believe Lucy 2 and I will be very happy together for many years! More

first time leasing Brittney was great to work with .She answerd all of our questions and concerns that we had. We test drove many vehicles and found one that was perfect Brittney was great to work with .She answerd all of our questions and concerns that we had. We test drove many vehicles and found one that was perfect for us .Thank you Brittney for all of your time and help you provided to us. More

Jesus is very professional Thank you Jesus for all the help... over the years I bought a couple of vehicles from Jesus at Lithia Dodge, Jesus is very professional and he knows h Thank you Jesus for all the help... over the years I bought a couple of vehicles from Jesus at Lithia Dodge, Jesus is very professional and he knows how to find the best deal... I trust Lithia Dodge and Jesus with my future vehicles purchasing.... More

Second time purchasing from Lithia. Keith Carter treated us fair and easy to work with. We will definitely be repeat customers. Low hassle dealership. Great prices on new vehicles and Keith Carter treated us fair and easy to work with. We will definitely be repeat customers. Low hassle dealership. Great prices on new vehicles and good selection to choose from. More