Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Fantastic experience! Donny, you’re a great salesman. Helped me find just what I was looking for, plenty of product knowledge (which is actually rare), not pushy at all a Donny, you’re a great salesman. Helped me find just what I was looking for, plenty of product knowledge (which is actually rare), not pushy at all and fair with pricing right away therefore saving me time by not dragging the process out. Great dealership overall. Eleven days after I bought my truck I brought my girlfriend to Donny and she bought a car too. More

Very happy customer I am very happy with my experience and my purchase!!!! Salesman was very knowledgeable and awesome to work with. I would highly recommend anyone to se I am very happy with my experience and my purchase!!!! Salesman was very knowledgeable and awesome to work with. I would highly recommend anyone to see Ruben at Lithia. He made the process so fun and answered all my questions. I got to work with Chris and Jessica in finance. The process was quick and thorough. They were so friendly and fun. The entire team was excellent! More

Easiest purchase I've had in years Loved that Donny knew what he was doing and I didn't feel pressured at all. We found what we wanted and it was a very smooth deal! Loved that Donny knew what he was doing and I didn't feel pressured at all. We found what we wanted and it was a very smooth deal! More

Amazing At first it was hard to believe, that I had bad credit and Lithia helped make my dreams come true. The car of my dreams is now in my driveway, and Jes At first it was hard to believe, that I had bad credit and Lithia helped make my dreams come true. The car of my dreams is now in my driveway, and Jesus Rivera helped me out until I was the proud owner of an SRT8. I want to thank you for everything you did I really do appreciate it. If anyone ask me where to go I’m going to say Lithia in Kennewick is the place to go More

Service Very good as always Don always takes very good care of us. Alana did a awesome job too. Had oil change and recall done. Also couple extra requests d Very good as always Don always takes very good care of us. Alana did a awesome job too. Had oil change and recall done. Also couple extra requests done too. Thanks Del More

Timely and friendly. Everyone is always sincere and seem to be very professional. Quality work and that is done in a timely manner. I highly recommend this shop. Everyone is always sincere and seem to be very professional. Quality work and that is done in a timely manner. I highly recommend this shop. More

Warranty Repair They were able to diagnose the car that day. Get the part in overnight fix it the next day. Customer service is great. Alana is very helpful knowledge They were able to diagnose the car that day. Get the part in overnight fix it the next day. Customer service is great. Alana is very helpful knowledgeable and friendly. More

parking the service is great, but parking is crowded and not always easy to find a spot or to get out of a parking spot due to cars being so close behind or n the service is great, but parking is crowded and not always easy to find a spot or to get out of a parking spot due to cars being so close behind or next to you. More

Express Lube Made my appt one day ahead. They got me in and out pretty quick. Everyone is pleasant. Good experience. (Except for this review experience. It may be Made my appt one day ahead. They got me in and out pretty quick. Everyone is pleasant. Good experience. (Except for this review experience. It may be the last one I do because there are too many rules to filling it out) More

PT Cruiser Service Minor leaks around the axle were detected at the last oil change. Took the vehicle in at the first opportunity and the repairs were completed promptl Minor leaks around the axle were detected at the last oil change. Took the vehicle in at the first opportunity and the repairs were completed promptly. The Alana, my service advisor, was very friendly and knowledgeable as were the other employees in the Service department. Thanks More