Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Superior Customer Service The team at Lithia Dodge in Tri-Cities went over the top and exceeded our expectations in customer service and satisfaction. We were treated as thoug The team at Lithia Dodge in Tri-Cities went over the top and exceeded our expectations in customer service and satisfaction. We were treated as though we were family. From management, sales, service and finance all exceeding our expectations. We will continue to recommend them to all those we have contact with. Their service exceeds your rating scale. My wife and love doing business there and this is our 3rd set of vehicle purchased from them. We won't buy our vehicles anywhere else More

Fast Service!! I took my van in for an oil change and was out in under 30 minutes!! Very fast service!! The staff was very friendly and efficient. I took my van in for an oil change and was out in under 30 minutes!! Very fast service!! The staff was very friendly and efficient. More

Recall on 300 Chrysler Timely appointment time and repairs. Would like to meet the mechanics more. Great people and comfortable lounge for waiting.. Art for assisting in loo Timely appointment time and repairs. Would like to meet the mechanics more. Great people and comfortable lounge for waiting.. Art for assisting in looking for a truck. More

GREAT CUSTOMER SERVICE ONE OF THE BEST CUSTOMER SERVICE I HAVE EVER HAD THEY WERE VERY FRIENDLY AND VERY STRAIGHT FORWARD WOULD DEFINITELY RECOMMEND LITHIA DODGE OF TRI CITI ONE OF THE BEST CUSTOMER SERVICE I HAVE EVER HAD THEY WERE VERY FRIENDLY AND VERY STRAIGHT FORWARD WOULD DEFINITELY RECOMMEND LITHIA DODGE OF TRI CITIES More

Prompt and professional. Had never been to this dealership before. Bought my 2016 Chrysler out-of-state which had a Safety Recall. They resolved the recall in the time stated. Had never been to this dealership before. Bought my 2016 Chrysler out-of-state which had a Safety Recall. They resolved the recall in the time stated. Can't ask for more, thanks! More

Excellent and prompt service! I had a major breakdown on my way home to Western Washington and was able to make an emergent appointment immediately Lithia Chrysler Jeep Dodge (mor I had a major breakdown on my way home to Western Washington and was able to make an emergent appointment immediately Lithia Chrysler Jeep Dodge (more specifically, John, my Service Assistant) was able to get me in first thing Monday morning. They quickly assessed my needs and were able to give me their recommendations. The repairs were performed professionally and thoroughly! I HIGHLY recommend this dealership for repairs. On a separate note, I had sworn off dealerships after my local dealer's service department had failed to take care of an issue. I only wish I lived closer to the Lithia Dealership or they were here locally. More

synergy Every division of this dealership seemed to work together for the end result. From service, finance, and sales.. specifically the process of repair wa Every division of this dealership seemed to work together for the end result. From service, finance, and sales.. specifically the process of repair was conveyed to me in a timely fasion. More

oil change service was great, didn't even have time to finish my cup of coffee. I know you are looking for great reviews but there isn't much to say about an oil service was great, didn't even have time to finish my cup of coffee. I know you are looking for great reviews but there isn't much to say about an oil chane More

Great Experience Tine really took the time to explain all the service needs for our vehicle and even texted us with updates on their progress completing the service. Tine really took the time to explain all the service needs for our vehicle and even texted us with updates on their progress completing the service. More

Excellent Service Tina was right on everything, the service was great and right on time. I waited in the waiting room for my service, and and it was very comfortable, w Tina was right on everything, the service was great and right on time. I waited in the waiting room for my service, and and it was very comfortable, with amenities included. More