Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

It was great, our salesman, William, was super to work with. Great experience, no pressure. Loving my new Jeep. I would refer friends to this dealership. I will be shopping here in the future if I ever need an Great experience, no pressure. Loving my new Jeep. I would refer friends to this dealership. I will be shopping here in the future if I ever need another vehicle. More

Excellent customer service First time visiting this dealership and I was really impressed with the prompt service received. Walked in and right away someone was asking me how th First time visiting this dealership and I was really impressed with the prompt service received. Walked in and right away someone was asking me how they could assist me and provided guidance. Service check in was quick and dirty wait time was reasonable. Very pleased with my visit. More

Truely exceptional Your sales associate William Davis was very knowledgeable about the Jeep, exceptionally kind and very relaxed and competent in his sales of our new Je Your sales associate William Davis was very knowledgeable about the Jeep, exceptionally kind and very relaxed and competent in his sales of our new Jeep to us. Jessica, your finance manager was also a treat to work with as was Desir in Service. Thank you. More

Lers do it again! I hate the car buying experience but lithia made it fun again to purchase a vehicle, who would of thought. Looking forward to purchasing a car from li I hate the car buying experience but lithia made it fun again to purchase a vehicle, who would of thought. Looking forward to purchasing a car from lithia again. More

Great Service Pleasant service and a comfortable waiting room. We will be coming back here again. The front counter girl was very pleasant to talk with and helpf Pleasant service and a comfortable waiting room. We will be coming back here again. The front counter girl was very pleasant to talk with and helpful. More

My new truck The sales rep JR was very good. Excellent knowledge of the product and personable. The customer parking was truly the only negative of the entire expe The sales rep JR was very good. Excellent knowledge of the product and personable. The customer parking was truly the only negative of the entire experience More

Heater not working Hopefully this will be the last time I come up. This is the 8th time to get it fixed. It seems to be working good now as it did last time. Hopefully this will be the last time I come up. This is the 8th time to get it fixed. It seems to be working good now as it did last time. More

Vehicle Purchase This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right This is the 3rd vehicle we've purchased at Lithia of Tri-Citiesin the past 2yrs. Each time the experience gets better. From the salesman Patrick right through dealing with Chris about financing and filling out the paper work, the process seems quicker , more efficient, and yes, enjoyable. Paired with their new service department and the overall purchasing experience there's no reason for me to look anywhere else except at Lithia for our new vehicles. More

Excelente atención de su vendedores en representación de sr. Luis murillo y sus asociados en resumen una excelente oportunidad y atención en la compra de atención de su vendedores en representación de sr. Luis murillo y sus asociados en resumen una excelente oportunidad y atención en la compra de un nuevo modelo More

These guys know how to treat customers. Fair value for our trade, knowledgeable courteous staff. This was our 2nd purchase at the Kennewick Lithia and we will be coming back for more. Made Fair value for our trade, knowledgeable courteous staff. This was our 2nd purchase at the Kennewick Lithia and we will be coming back for more. Made us feel like we were an important part of their business. More