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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
769 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 769 reviews

June 08, 2016

Service In and out in less than an hour, what more can you ask for. Nice sitting area while you wait. Very friendly staff to take care of you. More

by sdurf57
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor, Don
June 07, 2016

What just happened? On May 26, 2016 I stopped in at Lithia Chrysler Jeep Dodge of Tri-Cities to get my oil changed on my 2014 Ram Tradesman, and left with a 2016 Ram Big More

by Litha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Rosales, Erik Valdez, Chris Davis
June 02, 2016

Remote Door Locks Alana Ritche, a great service advisor, helped fix a problem with my remote door locks expeditiously. She has helped in the past to keep my 2005 Jeep More

by CaptainAmerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana Ritche
May 31, 2016

Repair service on Jeep and New Truck purchase In 2011 we purchased a new Jeep Grand Cherokee from Patrick Click at Lithia. Patrick Click (fleet manager) and Frank Murillo (general manager) took su More

by linda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patric Click
May 22, 2016

service- oil change thought that it took a little bit longer that a normal oil change should have. most places at least wash the outside of the vehicle. More

by rj56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
?
May 15, 2016

peaceful I brought my car in for a simple oil change. The lady at the counter got to me right away and was super friendly. I had no where to go for an hr so I More

by dejahf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Davis
May 15, 2016

Good new truck purchase experience Rose is an experienced saleslady, I had purchased from her before. We spent some time looking over and driving several different vehicles to insure I More

by SandyOne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rose
April 25, 2016

Amazing service Alana is always helpful and outgoing. The technicians are great. And there are rarely any suprises. I continue to receive updates and changes if ther More

by Meganann2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana
April 24, 2016

Stephen is awesome. I have bought 2 jeeps, one cherokee trailhawk 2014, and one 2016 Rubicon from Stephen. He is the best salesperson, so pressure and no bullsh@t. If y More

by cboss77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
April 23, 2016

Good Business I like to do my research, know the vehicle I want and what a good price is, then buy it. The folks I worked with understood it, worked directly with More

by 2ndRAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patric Click
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