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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

4.6
769 Reviews

7171 West Canal Dr

Kennewick, WA

99336

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Showing 769 reviews

July 29, 2015

great experience i was at the dealership looking at different vechiles and was greeted by a friendly salesperson. she was was very kind to answer my questions even tho More

by will9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Grow
July 12, 2015

Lithia Dodge the best Dealership / Friendly Folks Best experience I've had @ Lithia was meeting all who work there. Beck Grow helped me find exactly what I wanted. Don/Service made sure truck was sa More

by MKelle415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Grow- Don ( Service mgr.) Jessica-Fabian-Luis.
July 11, 2015

cutomer service Becky Grow has helped me more than I thought car dealers do. I was able to not only get 1 car I got 2 with the help from her. She is very kind and hel More

by tsorensen69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
becky grow victor
October 09, 2014

Do not have your car serviced here!!! Do not bring your car here to be serviced! They had our car for an entire month ("fixing" a known mechanical issue that was covered under warranty). D More

by johny5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bob Bailey and Frank
March 04, 2014

My wife and I did some internet research the night before and found Dodge Darts for a good deal at Lithia in Tri-cities. The listings they had on autotrader.com show they had 18 in stock starting at $14499 a More

by marinesteve01
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario (friendly salesman) Tim (rude liquiditation banker)
June 02, 2013

My wife was interested in test driving the new Dart, the Chrysler 200, and I wanted to test drive the Challenger. After we test drove the Dart (which my wife did enjoy driving) the salesmen asked us if the More

by kherres
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
NA
October 08, 2012

My customer experience at Lithia of Tricities was a great one. Blake was very friendly and did his best to follow up on his sale. Frank Murillo went above and beyone to make sure I was satisfied with my purc More

by htobin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Gassaway & Frank Murillo
May 28, 2012

I recently purchased a vehicle from Lithia Dodge and their staff was very friendly and easy to work with! Most importantly they took their time in helping me pick the right vehicle for our new growing f More

by juniper12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone!
March 29, 2012

Went to purchase a new car and Frank Murillo went out of his way to make sure I was treated well. Listened to what I was looking for and made sure he provided me with all my needs. Made the deal easy and st More

by kimhooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Murillo
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