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Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities

Kennewick, WA

Overview
Reviews
Vehicles
4.6
769 Reviews
Call Dealership (509) 231-7066

7171 West Canal Dr

Kennewick, WA

99336

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Showing 770 reviews

December 26, 2024

Easy to work with, clean, and kept up on what is going on. Haven't had problem since new manager took over a couple years ago. More

by peggybuxton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alana Ritchie
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Dec 26, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Peggy, we're delighted to hear that your experience with Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities has been smooth and positive since the new management took over. Thanks for sharing your feedback!

December 26, 2024

Took awhile to get an appointment. But took me right in , not much wait time ! More

by John
Workmanship
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
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Dec 26, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We appreciate your feedback, John! We're glad to hear that once you arrived, your wait time was minimal. We strive to provide efficient service whenever possible. We hope to see you for your cars next service!

December 23, 2024

Great atmosphere and Attitude towards anything your looking for.My vehicle was serviced on time and with great confidence! Thank You More

by skyroo977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Perez
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Dec 23, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided a great atmosphere and timely service. We appreciate your support!

December 23, 2024

Enjoy working with my service associate. There is good communication and timing to get an appointment has vastly improved. More

by scottwilsonuu
Recommend Dealer
Yes
Employees Worked With
Oscar Cervantes
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Dec 23, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that your experience with our service associate at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities has been positive! It's great to know communication and appointment scheduling have met your expectations. Thank you for sharing this feedback!

December 21, 2024

Fast easy and friendly staff quick service and hassle free and the service people where friendly too More

by Mario
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Stephens
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Dec 23, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're thrilled to hear that you had such a positive experience! We strive to provide fast, easy, and hassle-free service with friendly staff. Come see us again soon!

December 20, 2024

Nice environment, clean waiting area. Friendly employees. Good communication during service. Long term customer. Thanks More

by tess.pickler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
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Dec 21, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that you enjoyed the environment and service at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! Thank you for being a long-term customer, we truly appreciate your support. See you next time!

December 19, 2024

I didn’t have an appointment and the service manager Michael Cunningham was able to work me into the schedule if I could drop it off. Great job above and beyond for sure !!! Thanks again the remote star More

by kolbystrickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham
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Dec 20, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're delighted to hear that Michael Cunningham and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities could accommodate you without an appointment. It's fantastic that your remote start system is working perfectly now! Thanks for sharing your experience with us!

December 19, 2024

Always a good experience with Oscar and service team. They get me in and out each time. More

by Oregonmikep
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
Dec 21, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

We're thrilled to hear that you consistently have positive experiences with Oscar and the service team! We appreciate your business and look forward to serving you again in the future.

December 16, 2024

Fast and friendly service. Michael attended us is awesome too. We were comfortable while waiting and done at expected time More

by Mary Tabangcura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Dec 17, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Mary, we're delighted to hear that Michael and the team at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities provided you with fast and friendly service. Thank you for sharing your experience!

December 16, 2024

Michael, my service representative is great. No nonsense, straight answers. I believe there are couple of newer tech,a couple of times the truck needed to return for a follow up. They acknowledg More

by scromar
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 17, 2024 -

Lithia Chrysler Jeep Dodge Ram FIAT of Tri-Cities responded

Thank you for sharing your experience with us at Lithia Chrysler Dodge Jeep Ram Fiat of Tri-Cities! We're glad to hear that Michael provided straightforward service and promptly addressed any follow-up needs. We appreciate your understanding and look forward to serving you again in the future!

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