Back

Lithia Chrysler Jeep Dodge of Billings

Billings, MT

4.4
585 Reviews

2229 King Avenue West

Billings, MT

59102

Directions

By Type

585 Reviews of Lithia Chrysler Jeep Dodge of Billings

May 07, 2026

I like that the dealership has gone to appointments for oil changes. However I was still there for two hours, the same amount of time it was before the change. Also after an hour and a half I had to walk i More

by Restandy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know, I got a different person each time
May 11, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

Hello, Thank you for your feedback regarding your recent oil change visit. We appreciate your comments about our appointment process and would like the opportunity to learn more about your experience. Please reach out to me at danielwilliams@lithia.com at your convenience. Thank you, Daniel Williams General Manager danielwilliams@lithia.com

April 09, 2026

I am always treated well here. From buying a vehicle to having service done. Even when something is wrong they always get my vehicle into the shop in a timely manner, even when I d More

by CPayovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Gogan, Christopher Wheeler
Apr 10, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

It’s great to hear you’ve consistently been well taken care of, Payovich. We’re glad the team is able to accommodate you when needed and follow through to make things right. That kind of care and reliability means a lot. Thank you for choosing Lithia Chrysler Jeep Dodge of Billings, and we look forward to assisting you again in the future.

March 24, 2026

Purchased 2 vehicles brand new from Lithia Dodge and have always had a very friendly and pain free process! More

by brooksbeler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fritz
Mar 24, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

Hi Brooks, thank you for your continued support and kind words! We're grateful to have you as a loyal customer. Thank you for choosing Lithia Chrysler Jeep Dodge of Billings!

March 07, 2026

Went to Lithia Ram in Billings to look at a used truck. We really wanted a new one and after a once over of the used truck we told the salesperson, EJ Ross, we wanted to look at the new one. EJ was g More

by p1atypusx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Ross
Mar 09, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

Congratulations on your new truck! We are so glad that you had such a positive experience with EJ and the team. Thank you for choosing Lithia Chrysler Jeep Dodge of Billings and for sharing your feedback. See you next time!

March 07, 2026

E.J. is the GOAT! We worked with him to find the perfect ride, and he absolutely crushed it. E.J.'s got a contagious energy and a genuine passion for helping people drive off the lot happy. If you're lookin More

by jamieraecalkins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EJ Ross
Mar 09, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

We're thrilled to hear that E.J. made your experience at Lithia Chrysler Jeep Dodge of Billings so positive! It sounds like you found the perfect ride without a hitch. Thank you so much for sharing your feedback! We'll see you next time. Safe travels! -The Lithia Chrysler Jeep Dodge of Billings Team

February 28, 2026

I scheduled an oil change for my vehicle. I do every change at this dealership and try to schedule them since I live 6 hours from Billings. This last oil change, though, we waited for two hou More

by Kodi.curtiss.kc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ruttenbur, Mikaela Askin, Khristian Gogan, Justin Selby, Christopher Wheeler
Mar 03, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

Hello, I appreciate you leaving this feedback. Waiting two hours for a scheduled oil change would be challenging for anyone. I understand your concern about the app not reflecting progress. I’d welcome the chance to talk with you and learn more about your visit. You can contact me at jarroddeaton@lithia.com. Thank you, Jarrod Deaton Service Manager

February 20, 2026

Excellent staff and customer service. They are eager to help and get you in and out as quickly as possible. More

by Camanderson72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Ruttenbur, Blake Anderson, Justin Selby
Feb 20, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

Thank you for sharing your kind feedback! We hope to see you back again at Lithia Chrysler Jeep Dodge of Billings. Take care!

February 11, 2026

These guys are awesome! Would strongly recommend for anyone looking for a rig! Thank you! More

by Kyall.erskine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Buddy, Christopher Ruttenbur, Justin Selby
Feb 11, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

We appreciate your kind words! Our team works hard to deliver the best experience possible, and we’re happy to hear it showed. Thanks for recommending us!

February 01, 2026

Great to work with, quick, all the team was friendly and got me into the vehicle I wanted More

by KWD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenneth Stiener, Burton Pierce, John Fritz
Feb 02, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

We appreciate your kind words! It’s great to hear our entire team worked together to make your experience a positive one. Thank you for choosing us.

January 29, 2026

Had the pickup for 2 weeks and went into limp mode twice. Took it in and they had to put a new fuel system in it and a new engine. Got it back with oil cooler leaking the trans lines leaking and lights not More

by hunterschaff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Principe, Bryan Rask, Blake Anderson, Katera Stewart, Mikaela Askin
Feb 05, 2026 -

Lithia Chrysler Jeep Dodge of Billings responded

Hello, Thank you for taking the time to leave feedback. Repairs involving engine replacement, related systems, and extended warranty coverage are subject to specific inspection findings and warranty provider guidelines. Your concerns regarding additional issues and warranty eligibility are important, and I would like the opportunity to review the repair history and warranty documentation with you directly to ensure everything is clearly understood. If you’re open to further discussion, please reach out to me at jarroddeaton@lithia.com. Best regards, Jarrod Deaton Service Manager

1
...