Lithia Chrysler Jeep Dodge RAM of Billings - Service Center

Exceptional Service Department and Friendly People I was on vacation in Montana in August and had electronic problems with my brake system. I needed to have the ABS module replaced on my 2014 Ram 1500 I was on vacation in Montana in August and had electronic problems with my brake system. I needed to have the ABS module replaced on my 2014 Ram 1500 Big Horn. I was treated very well by Service Manager, Daryl, who assigned an extremely capable, very experienced mechanic, Doug, one of the best in the shop, to my project. I was very impressed with everyone who I dealt with at the dealership and was treated with the utmost courtesy and friendliness by everyone I met....My dog, Ted, a very large Black Lab, was quickly welcomed to stay with me in the very comfortable customer waiting area and he, too, was treated very well by upwards of about ten office employees, during my stay of several hours. (The dealership is loaded with dog lovers!)...I couldn't have been treated better, or more fairly, and I left a very satisfied customer, extremely impressed with this topflight dealership! More

Satisfied Brought my truck in for 30,000 mile servicing and replacement of windshield. The work was done on time and professionally. I was satisfied with all Brought my truck in for 30,000 mile servicing and replacement of windshield. The work was done on time and professionally. I was satisfied with all aspects of the experience. More

Excellence I am from out of town and Christopher always gets me through promptly as I always have other business to do while in town an Christopher understands i I am from out of town and Christopher always gets me through promptly as I always have other business to do while in town an Christopher understands it is important to meet my needs. The service top notch. More

Ram Rebel Repair John Whitman The service writer greeted me, went over my concerns. He called me to say that my vehicle was ready to pickup and explained what the technician had The service writer greeted me, went over my concerns. He called me to say that my vehicle was ready to pickup and explained what the technician had found and repaired. When I arrived at the dealership the cashier was very pleasant and provided me with the completed repair order. More

EXTENDED WARRANTY COIL REPLACEMENT FOR MY 2014 RAM. Called in when check engine light came on and had to wait 5 days because of a holiday. Work was fast and of good qua COIL REPLACEMENT FOR MY 2014 RAM. Called in when check engine light came on and had to wait 5 days because of a holiday. Work was fast and of good quality. More

Differential Repair I was on my way through Montana when I heard a strange noise coming from the front of my truck. I figured I should have it checked out before going f I was on my way through Montana when I heard a strange noise coming from the front of my truck. I figured I should have it checked out before going further east and just happen to be in the Billings area. I stopped by the Lithia dealership and Chris Wheeler was able to get one of the mechanics to take the truck for a spin. He discovered that the bearings in the front differential were going bad. Chris managed to get the truck into the service center early the next morning and I was on my way by 2:30 pm. Great job! Thanks to Chris and the mechanic. I think the mechanics name was Todd. More

transmission warranty service is always great, guys are courteous and helpful. thanks for taking care of me in timely matter, we will be back soon, tahnks again service is always great, guys are courteous and helpful. thanks for taking care of me in timely matter, we will be back soon, tahnks again More

Service / Repair Dean Sayler, in the service department, is the main reason I bring both of my cars to Lithia to have them worked on. I am always treated with kindness Dean Sayler, in the service department, is the main reason I bring both of my cars to Lithia to have them worked on. I am always treated with kindness and truly trust what Dean tells me needs to be done. Dean calls me and explains what the problems are with my car and always tells me the cost. The men that work on my vehicle always do a very good job. I am very pleased with the service department and it starts with Dean Sayler kindness and knowledge. More

Only dealership I've ever used after warranty expires This is the only dealership I've ever used for maintenance or mechanical work after the factory warranty expires. First, they're actually open on Satu This is the only dealership I've ever used for maintenance or mechanical work after the factory warranty expires. First, they're actually open on Saturday which is what started it, but we've continued to return largely because of our service advisor. He treats us very well and does what he says he's going to do WHEN he says he's going to do it and there's never been any financial "surprises". I've even used this place to perform engine swaps. More

Garbage They will lie to you and do incomplete work. Buyer beware. Chris in the service department is also very rude and unproffesional. I will be going to Bo They will lie to you and do incomplete work. Buyer beware. Chris in the service department is also very rude and unproffesional. I will be going to Bozeman from here on out. More