Lithia Chrysler Jeep of Reno - Service Center

Service was simple to make. Further when I arrived a few minutes early, my Jeep was taken in quickly for service which included grease, oil change, and tire rotation. All this was accomplished expeditiousl minutes early, my Jeep was taken in quickly for service which included grease, oil change, and tire rotation. All this was accomplished expeditiously.. More

Always remembers my name after 4 years and 2 Jeeps later! Great customer service Tony! Great customer service Tony! More

This dealership has the best Service Department I have ever dealt with. They are extremely courteous to there customers and detailed with their explanations of the service required. ever dealt with. They are extremely courteous to there customers and detailed with their explanations of the service required. More

I'm so happy for the service I received and I will recommend to anyone thank you for the wonderful service recommend to anyone thank you for the wonderful service More

Bob is a very good employee. Takes the time to help you and keeps you informed with yiur vehicle. and keeps you informed with yiur vehicle. More

Robert was extremely helpful, courteous, friendly, knowledgeable, easy to talk to. Interested in you as a person. Remembered that I like old movies. knowledgeable, easy to talk to. Interested in you as a person. Remembered that I like old movies. More

I believe the gentlemen who assisted me was Jared and he was very kind and professional. Was able to do a quick walk in oil change last min. Hey, all the other employees jeep ya head up and just mouth off was very kind and professional. Was able to do a quick walk in oil change last min. Hey, all the other employees jeep ya head up and just mouth off the xxxxxxxx behind the mask:) I can relate 10000% Thank yall. More

Always do excellant service. Vehicle ready when they say. Cost usually slightly less than estimate. Cost usually slightly less than estimate. More

These guys took my car which had no front rumble... after a 700 dollar break pad job. I brought it back.. xxx about why does it now rumble from the front.. when it never did before they touched it. I was a 700 dollar break pad job. I brought it back.. xxx about why does it now rumble from the front.. when it never did before they touched it. I was dubious about the break pad change in the first place They're "solution" was to throw $500 at an engine mount repair on a thing that not only didn't fix the rumble.. It made it worse.. Mind you before I brought it to these "wizards" the car had no front end rumble. Rather then fixing it.. They're chasing super expensive repairs.. They promised an engine mount 500 or so would fix it.. It totally did not fix it. Now they're saying 1400 for a new drive shaft... I brought my car in to fix the front end rumble... Not to be charged expensive repairs on things that did not fix my front end.. Nor no end in sight as to when these bozos will stop charging me... They just keep "Fixing" things at huge cost... And leave it to me to drive around and find out they didn't fix xxxx. But happy to take my money and charge me for more xxxxxxxx work. Don't go to these idiots.. They'll screw your car up for real. They're accountability is zero. If you like being smiled out with excuses as they suggest yet more work for more money.. Hey.. Maybe even just.. Screw your car.. Buy another? They act like your money is nothing.. and why shouldn't you just fork it out in thousands to have them rip you off over and over and over... It's xxxxxxxx and these guys shouldn't be allowed to call themselves a dealer and do xxxxty xxx work like this... xxx Lithia ? That's how you do me.. Really????!!!??? More

The service department is wonderful. Charlie is to the point and reliable. I never worry about being charged for things not needed. point and reliable. I never worry about being charged for things not needed. More