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Lithia Chrysler Jeep of Reno - Service Center

Reno, NV

4.7
2,393 Reviews

2,393 Reviews of Lithia Chrysler Jeep of Reno - Service Center

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June 03, 2025

Very professional. I enjoyed working with everyone I came in contact with. Very clean and hospitable dealership. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colby Conine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2025 -

Lithia Chrysler Jeep of Reno responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

June 02, 2025

Been a customer for 15+ years. Robert Black excellent sales person. Truly miss Charles Sebastian in service. He always kept my vehicles up to date. Trying to establish a new rela More

by IRWIN-WEBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 02, 2025

I have always had a positive experience there and service is always ready usually before time stated. Clean comfortable waiting with snacks and drinks make waiting a breeze. More

by nvoutfitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 02, 2025

Work was done quickly, dealership was very helpful. All around it was a good experience. More

by igettoliveandlearn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

June 02, 2025

Lithia treats people like they are family. I am truly thankful for all there help and support, thank you Tony for always making sure the job is done correctly and thank you Dana Silva for alwa More

by SERGIOLUNA0425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Williford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Pearce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Seibert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gustavo Garcia
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 02, 2025

On time very courteous and explanation as to what is needed on my jeep.wrangler More

by gener1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando rivas
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

June 02, 2025

Staff was extremely helpful and kind. Provided me with transport so I wasn’t stuck at the dealership. All around good service! More

by taylorv3101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

June 02, 2025

I like the dealership and the service center, but I'm having trouble getting issues with my jeep resolved. More

by Wcapurro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben 5 Stars
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case, and we’d love the opportunity to get more details to see if we can turn this situation around for you. "

June 02, 2025

Jared was very friendly and helpful and he explained every step of the process very thoroughly. More

by soccer_smash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

June 02, 2025

Their service department is the best in the area. Always get us in and taking care of. More

by LOCKMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 02, 2025 -

Lithia Chrysler Jeep of Reno responded

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Jun 03, 2025 -

Lithia Chrysler Jeep of Reno responded

We're glad to hear you value our service. Thank you for sharing your experience with Lithia Chrysler Jeep of Reno.

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