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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,826 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,826 Reviews of Lithia Ford Lincoln of Boise

December 22, 2025

This is my second Truck that I purchased from Lithia. I have to say I’m deeply disappointed about being dismissed when I placed a review on their website about the lack of attention their service techs h More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
Dec 24, 2025 -

Lithia Ford Lincoln of Boise responded

Brian, I'm really sorry to hear about the lack of response and the issues you've experienced with our service department. It's never our intention to dismiss any of our valued customers, especially someone who has purchased multiple vehicles from us. I understand your frustration and would like the opportunity to make things right. If you could please reach out to me directly, I'd love to discuss this further and see how we can assist you better moving forward. Thank you for sharing your feedback. Best, Jim Sterk - General Manager - jsterk@lithia.com

November 14, 2025

Service department is absolutely terrible. The first few times they are all nice and perform the service requested and then they charge you for a service and never fully complete the service. More

by yellowroses7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhett Sheeder
Nov 17, 2025 -

Lithia Ford Lincoln of Boise responded

We take claims like this very seriously, and I would like to personally address your concerns. Please contact me when you can so I can better understand what happened during your visit. I hope to hear from you soon. Thank you, Jim Sterk - General Manager - jsterk@lithia.com

November 04, 2025

I needed minor body work done on my F150. The guys at Lithia Ford Boise managed to find me a used part that saved me a ton of money. When they installed it, they did an excellent job, fast an More

by laurenceparsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Lewis
Nov 04, 2025 -

Lithia Ford Lincoln of Boise responded

We are glad we could help you save money and get you back on the road safely! Thank you for choosing Lithia Ford Lincoln of Boise and for sharing your fantastic feedback with us. Take care!

August 17, 2025

One of the worst dealerships in Idaho. I would not go there under any circumstances. More

by Andre Leonard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Nazer
Aug 20, 2025 -

Lithia Ford Lincoln of Boise responded

Hi Andre, It is disappointing to receive this feedback, and we apologize for any dissatisfaction caused. If you are willing to discuss this matter further, please feel free to reach out at your convenience. Thank you, Jim Sterk - General Manager - jsterk@lithia.com

May 22, 2025

My third visit to this Lithia store. I live 5 hours from Boise and would not hesitate to make the trip for their excellent customer service. More

by stephen46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant remember his name
May 22, 2025 -

Lithia Ford Lincoln of Boise responded

Stephen, it's fantastic to hear that our team at Lithia Ford Lincoln of Boise has earned your loyalty! We truly appreciate the distance you travel for us and look forward to serving you again in the future. Safe travels!

April 20, 2025

I had thought that the tire pressure unit that I’d replaced 3 weeks earlier was on the fritz again, Mark told me that no, it was a different one and replaced it accordingly. Thanks to their timeline More

by raysul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Apr 22, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for sharing your experience with us at Lithia Ford Lincoln of Boise. We're glad to hear that Mark was able to assist quickly, but we understand your concern about the tire pressure units. Please feel free to bring the vehicle back when you're in town so we can ensure everything is working perfectly!

April 07, 2025

Brodie and Johnny made us feel welcome and comfortable with the purchase of our new Ford! Financing was explained well. Enjoying our first new car since 1978! More

by TUTUMCFARLANE
Recommend Dealer
Yes
Employees Worked With
Johnny Amaro, Brodie Davis
Apr 08, 2025 -

Lithia Ford Lincoln of Boise responded

It is lovely to hear that Brodie and Johnny made your experience at Lithia Ford Lincoln of Boise a welcoming one! We are happy to know you're enjoying your first new car since 1978. Thank you for choosing us, and happy driving in your new Ford!

March 27, 2025

Very helpful and friendly staff. Muki Masic was super responsive and gave fantastic service. Ok More

by JUAN.POSTIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muki Masic, Brian Sucher
Mar 27, 2025 -

Lithia Ford Lincoln of Boise responded

Juan, it is our pleasure to provide helpful and friendly service at Lithia Ford Lincoln of Boise. We are happy to hear that Muki was responsive and performed five-star service during your recent visit! Thank you for your review and see you again next time!

March 26, 2025

The team was very kind and attentive to our needs. We appreciated Glen showing us all the trucks we were interested in. Thanks for taking care of us, we will be back for our next Ford! More

by LHEINTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Sucher, Glenn Johnson
Mar 27, 2025 -

Lithia Ford Lincoln of Boise responded

We're delighted to hear that Glen and the team at Lithia Ford Lincoln of Boise provided such attentive service. Thank you for choosing us, and we look forward to seeing you again for your next Ford!

March 26, 2025

Lithia has always taken good care of me and my family, I would recommend them! More

by sueandwarren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
Mar 27, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for your review! It is great to hear that our team at Lithia Ford Lincoln of Boise has consistently taken good care of you and your needs! We appreciate your recommendation and can't wait to serve you again next time!

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