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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,823 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,823 Reviews of Lithia Ford Lincoln of Boise

March 22, 2025

They are always friendly. Get the car in and out quickly. Have enjoyed working with them. More

by BINSIGHTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kyle and our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

March 22, 2025

Really disappointing service. We were not told of the service fee to analyze the vehicle and also had to check in to get an update on the car. I had to check in and then upon chec More

by Whit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mance
Mar 27, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

March 22, 2025

Always helpful and friendly. Explain all opinions and issues. Laugh at my bad jokes. Comfortable waiting room. More

by SCard
Recommend Dealer
Yes
Employees Worked With
Work? Not sure. Personally helped me, John.
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

March 22, 2025

It was awesome. I would recommend them to anyone I know. Outstanding service. Would buy another vehicle from them. More

by PFRAIZER
Recommend Dealer
Yes
Employees Worked With
Glenn Johnson, Glenn Johnson
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

March 22, 2025

I recently purchased a new Ford Maverick from Lithia Ford Lincoln of Boise, and I couldn’t be happier with the experience! Kim Luy and Hunter Mitchell were the most friendly and helpful salespeople I’ve ever More

by CRISMOR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Luy, Brian Sucher, Hunter Mitchell
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Kim and Hunter, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

March 22, 2025

I have been a client of Lithia over 30 years and now own 3 Ford vehicles. Their sales and service are great, which will keep me a loyal customer. More

by randylnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Sara Curry
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Randy, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

March 22, 2025

The service was great. I was able to get in quickly. The customer service was great. Skylar kept me informed on progress and identified future maintenance. More

by Electric Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Skylar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

March 22, 2025

They were quick to get me in. Quick to fix it. Worked with me, for me with the insurance. It was great. There is nothing to complain about. More

by maria.sifuentes1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Maria! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

March 22, 2025

Great customer service with impeccable communication. The speed of which they got my truck repaired and be back on the road was five star. Dustin was a great communicator! More

by Angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Angela, for your kind words for Dustin and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

March 22, 2025

Friendly, prompt service. I live out of Boise by two hours , expedited so I could get home. Not pushy about repairs. Just tells me what they see. Uber service they provi More

by TYDUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I felt with , couple different . Both great
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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