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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,826 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,826 Reviews of Lithia Ford Lincoln of Boise

March 22, 2025

Kyle was great. Good communication and over delivered on his commitments. I will stay with him. More

by Veibellt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience working with Kyle here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

March 22, 2025

Always helpful and friendly. Explain all opinions and issues. Laugh at my bad jokes. Comfortable waiting room. More

by SCard
Recommend Dealer
Yes
Employees Worked With
Work? Not sure. Personally helped me, John.
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

It's great to hear that John was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

March 22, 2025

It was awesome. I would recommend them to anyone I know. Outstanding service. Would buy another vehicle from them. More

by PFRAIZER
Recommend Dealer
Yes
Employees Worked With
Glenn Johnson, Glenn Johnson
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

March 22, 2025

Friendly, prompt service. I live out of Boise by two hours , expedited so I could get home. Not pushy about repairs. Just tells me what they see. Uber service they provi More

by TYDUBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I felt with , couple different . Both great
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

March 22, 2025

Everyone who works there is friendly, professional, and offers you great service! So easy and pleasant. More

by grace.reece5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara Curry, Kyle Freeman
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Grace, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

March 22, 2025

They were quick to get me in. Quick to fix it. Worked with me, for me with the insurance. It was great. There is nothing to complain about. More

by maria.sifuentes1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Maria! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

March 22, 2025

Really disappointing service. We were not told of the service fee to analyze the vehicle and also had to check in to get an update on the car. I had to check in and then upon chec More

by Whit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mance
Mar 27, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

March 22, 2025

The service was great. I was able to get in quickly. The customer service was great. Skylar kept me informed on progress and identified future maintenance. More

by Electric Fox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

We are very happy to hear that Skylar provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

March 22, 2025

It was a great experience for a oil change when I purchased my truck we bought the life time oil changes and now the truck is 21 years old and we are still using the life time oil changes More

by Robertoskolkoff2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Freeman
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thank you, Roberto! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Ford Lincoln of Boise. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Jim Sterk General Manager

March 22, 2025

The staff at Lithia when I’m having my vehicle serviced are extremely courteous and provide me information keeping me in the loop as well as explaining any concerns that they found on my vehicle. I appreci More

by DEBDK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson; Service Advisor
Mar 24, 2025 -

Lithia Ford Lincoln of Boise responded

Thanks, Deb, for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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