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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,823 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,823 Reviews of Lithia Ford Lincoln of Boise

December 15, 2024

The two service departments don't talk to each other and makes it almost impossible to get different types of service done. I wasted over 5 hours waiting for my car over the course of two days. Had to go ba More

by muhawk23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
NA
Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Best Regards, Jim Sterk General Manager

Jan 08, 2025 -

muhawk23 responded

Reached out to dealer on 12/19 and on 12/27 after their response to my review. Still have not heard back from them. Looks my review was spot on. Still wasting my time. Avoid this place like the plague.

December 15, 2024

This is our 5th car we have bought from Lithia Ford Boise and every time we are treated as if we are the most important customers they have ever had. Leadership and good service comes from the top (GM Jim St More

by RachaelB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Sterk, Kim Luy, Layne Leisten, Tanner Daugherty
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Hi Rachael: Thank you so much for choosing Lithia Ford Lincoln of Boise! Please let us know if we can be of any more assistance. Best Regards, Jim Sterk General Manager

December 14, 2024

We have purchased our last 4 Fords from Lithia. Service and no pressure sales is the reason. More

by MTNTOP49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Jeff Nazer, Anthony Montelongo - Hewitt
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Ford Lincoln of Boise! Best Regards, Jim Sterk General Manager

December 14, 2024

Great place for vehicle service. Easy to schedule and quick availability. great and clear communication. More

by THEVEITLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Jacobson
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Michael made is super easy to get the vehicle I wanted. Not pushy at all, and truly made sure that it was what I was looking for, and that I was going to be satisfied with my purchase. Anthony went out More

by EVANSCADE24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin, Michael Ochner
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Lithia Ford Lincoln of Boise are glad to have you as a customer. Best Regards, Jim Sterk General Manager

December 14, 2024

They were great to deal with! Very low pressure. Leah was awesome! Answered every question I had. Very helpful after the sale explaining the operation of the vehicle etc. More

by TODDSTRAYER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Layne Leisten, Leah Feeney
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Todd, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Great service to come to my house to service my Maverick. Chris was very nice. More

by PEGGYLUKE1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Chris
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

December 14, 2024

Skylar was very helpful and knowledgeable. My car was ready with very minimal wait time More

by Campbell.robin1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business, Robin, and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Great experience. Thanks for not leaving me stranded, and for seeing to my issues! Bravo More

by Slartibartfast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Allen Oltman
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

December 14, 2024

Made an appointment and got right in. Oil change and inspection took about 45 minutes. Staff were pleasant and helpful. More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Rodregue
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

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