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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,833 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,833 Reviews of Lithia Ford Lincoln of Boise

December 14, 2024

Made an appointment and got right in. Oil change and inspection took about 45 minutes. Staff were pleasant and helpful. More

by Ford Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Rodregue
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

December 14, 2024

Having just moved from Southern Oregon to Boise, we were thrilled to find about that Lithia Ford honored our lifetime oil change on our Toyota Forerunner purchased at Lithia Toyota in Medford Oregon. More

by dmfeeley2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin in service department.
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 14, 2024

Service was great, mobile option is really convenient. Guy who came out was quick and professional. More

by erinlayne85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
Dec 15, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words, Erin, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 14, 2024

Upon delivery my new F150 had a bad tire pressure sensor. The sales department asked me to bring it in, service knew I was coming over. After 2 hours at the dealer and another hour driving to/from the shop, More

by DOUGFLYWILD
Service Time
Recommend Dealer
No
Employees Worked With
Michael Ochner
Dec 19, 2024 -

Lithia Ford Lincoln of Boise responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Best Regards, Jim Sterk General Manager

December 14, 2024

I’m very disappointed that when I offered to co-sign on my son’s recent truck purchase, the salesman put me on the loan documents as the primary buyer without my consent! I’ll never purchase another vehic More

by TODDB4
Recommend Dealer
No
Employees Worked With
NA
Dec 18, 2024 -

Lithia Ford Lincoln of Boise responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Todd, and hopefully, we can get to the bottom of this. Best Regards, Jim Sterk General Manager

December 12, 2024

My service appointment was super quick and easy! The staff was very friendly as well! More

by sbt88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 11, 2024

They are very helpful with my 2026 Edge. Fixed a cracked sun panel and I didn't have to wait weeks for a scheduled appointment. The are fast and efficient on regular oil changes. I'm very i More

by Franklinpw
Workmanship
Recommend Dealer
Yes
Employees Worked With
Taylor, Aron Anderson, Allen Oltman
Dec 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 11, 2024

Received fast and friendly service. Great communication and quick to resolve my spare key issue More

by dScottK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar Rodriguez
Dec 11, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

December 11, 2024

They got me in and , had a ride to and from my hose so that they could work on the truck, price seems fair, maybe A little high, I have been coming to them for service since 2007 More

by byrongrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aron Anderson
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Byron, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

December 11, 2024

They treated me with respect and kindness. They were informative and answered all my questions. More

by blfox01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
Dec 12, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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