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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,825 Reviews

8853 West Fairview Ave

Boise, ID

83704

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8,825 Reviews of Lithia Ford Lincoln of Boise

October 24, 2024

Great buying experience. No hassle purchasing process. . Good price and very happy with the service. More

by VSVICTOR10
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gennadiy Barbin, Shannon Pike
Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

October 24, 2024

The valet option made the service totally worth it. My service rep was very good. More

by aklove36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman
Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

October 24, 2024

High pressure and scare tactics used to try to sell me an extended warranty. I also believe that the dealer discount that I was expecting did not make it into the final agreement. Numbers were being tossed More

by KFCAMPER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Micheel, Brian Sucher
Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Jim Sterk General Manager

October 24, 2024

The Sales personnel were good to work with. Dealing with an out of State purchase can be stressful but the professionalism and prompt correspondences between myself and Nik alleviated any conce More

by MVFLYER
Recommend Dealer
Yes
Employees Worked With
Shannon Pike, Nicholas Micheel
Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Jim Sterk General Manager

October 24, 2024

I had an appointment for standard service, Lithia was ready. My advisor Mr Carlson, was professional and kind. He got the paperwork processed and got the truck in and out of service quickly. Nice waiting More

by grnded
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Oct 25, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. Curt and our team appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

October 24, 2024

Took my car in asked them to check my transmission. i was called and told it needed a new transmission and I went and picked it up. Read the paperwork it says it was undetermined of transmission problem More

by vidamays2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Oct 28, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

October 23, 2024

Took my truck to dealership for oil change and line and tire rotation. They did it efficiently and with little delay. Very good job More

by Rich
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman
Oct 23, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review, Rich. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

October 23, 2024

Mike was awesome to work with. I would bring my vehicle for service any time More

by powderider4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

October 23, 2024

They were so nice. Helped fix my running boards that have been a constant problem for me. Very good communication More

by austin.ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Oct 23, 2024 -

Lithia Ford Lincoln of Boise responded

Austin, Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

October 23, 2024

Mike has consistently provided exceptional service as a representative. He has always been professional and knowledgeable More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mance
Oct 24, 2024 -

Lithia Ford Lincoln of Boise responded

Tim, thanks for sharing your thoughts about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

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