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Lithia Ford Lincoln of Boise

Boise, ID

4.7
8,823 Reviews
Call Dealership (208) 398-2106
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8853 West Fairview Ave

Boise, ID

83704

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8,823 Reviews of Lithia Ford Lincoln of Boise

September 24, 2024

I had a great experience with Lithia Ford. I was traveling through town and needed an oil change and tire rotation. Skyler was extremely helpful and they got me in and out. I wish this was More

by AaronD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skyler
Report | Print
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

September 24, 2024

Front axle u-joints were not greased, for the second time. Oil all over the back of the oil pan from changing the oil filter. Fuel on the bottom of lower fuel filter. Oil level is over full. Called lef More

by Greg Genz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curt
Report | Print
Sep 29, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Best Regards, Jim Sterk General Manager

Sep 30, 2024 -

Greg Genz responded

My personal cell phone number is 208-590-9654.

September 24, 2024

I have had my vehicles service here for a few years. Allen and the team alway provide exceptional customer service! More

by Hunterhawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Allen Oltman, Tyler Neal, Eric Jacobson
Report | Print
Sep 24, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Allen and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

September 24, 2024

Lithia ofboise is an awesome place. The Employees are super friendly and informative in helping to understand repairs needed onmy vehicle. More

by stacysperry3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
Report | Print
Sep 26, 2024 -

Lithia Ford Lincoln of Boise responded

Thanks for sharing about your experience with Lithia Ford Lincoln of Boise. We appreciate your business and hope to see you again soon! Best Regards, Jim Sterk General Manager

September 23, 2024

Great customer service. Allen made sure to keep us updated on progress and clearly went through all of the proposed repairs before proceeding. More

by Dneva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Report | Print
Sep 23, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your kind words for Allen and our team, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

September 22, 2024

$1,000 more than I expected and 10 days for service. Could have been half that time. More

by markstout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Oltman
Report | Print
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Jim Sterk General Manager

September 22, 2024

Great customer service. Everyone was so friendly. Thank you Looking forward to coming back Jen More

by turnerjen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder, Aron Anderson, Kyle Hossfeld, Allen Oltman, Tyler Neal, Sara Curry, Mike Mance, Kyle Freeman
Report | Print
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you, Jen, for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

September 21, 2024

I got in and out a lot quicker than usual and Curt was very helpful answering some questions I had. More

by randygill11
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curt Carlson
Report | Print
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Randy, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Curt met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

September 21, 2024

Amazing service, everyone is always very kind and they do a quick job. Happy ford owner! More

by Emily Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
Report | Print
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much, Emily, for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Jim Sterk General Manager

September 21, 2024

This was my 2nd time buying a car from Lithia Ford. It was enjoyable and Ben was great to work with. Would go back again! More

by CHENAPHER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Rice, Gennadiy Barbin
Report | Print
Sep 22, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your thoughts on working with Ben and our team. We're glad to hear we delivered such a great experience! Best Regards, Jim Sterk General Manager

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