Lithia Ford Lincoln of Boise

So refreshing to work with a company who keeps their word! This is the first vehicle I have ever bought that I purchased the extended warranty when new. I was nervous to in the past because I had heard horror This is the first vehicle I have ever bought that I purchased the extended warranty when new. I was nervous to in the past because I had heard horror stories about how dealerships would not honour the repairs. I chose to do it because I was confident I would keep my Ford Focus (Lucy) for 5 years and would put 100,000 miles on her. I'm so glad I did!! You guys kept your word and did the repairs she needed at 90,000 miles without giving me any trouble. Thank you for standing by your word! I will be telling everyone I know about your excellent service! More

Low Pressure, Easy Experience This was the easiest vehicle purchase I've ever made. From start to finish, I think the whole process took about 30 minutes (minus the test drive). This was the easiest vehicle purchase I've ever made. From start to finish, I think the whole process took about 30 minutes (minus the test drive). Gilbert was low pressure and very easy going. He listened to us, as we were very specific on what we were looking for--and he delivered. We had a specific price in mind for what we wanted and after finding the vehicle, there wasn't the normal hours of "back and forth" negotiating. Rather we told Gilbert what we were going to pay, he brought his sales manager over who said, "we will try", then the sales manager came back and said "ok". This all within minutes. Then when we got back to the finance manager, he said "oh, your payment is going to be lower than what you were told out front, because I found you a better rate". It was so painless of an experience, the vehicle wasn't even out of the car wash by the time we were done signing the papers! Very happy with our experience. More

Customer Service Went to quick lube at Lithia Ford in Boise ID on 11/17/2017. Had the great pleasure to speak to Jessica Jaramil. The reason my encounter with Jessic Went to quick lube at Lithia Ford in Boise ID on 11/17/2017. Had the great pleasure to speak to Jessica Jaramil. The reason my encounter with Jessica was so awesome was because there was no sales pressure. Let me explain. When you find an awesome mechanic and request any kind of service, at the time of picking up your car, they will suggest what might need to be worked on in future maintenance. Hence putting that option back in your hands. This opens the lines of communication with no pressures. This is old school and I appreciate it. Getting back to Jessica, she let me know what was needed to be worked on in near future instead of giving me pressure to do now. I am tight for money right now and will save to have these 2 suggestios that Jessica mentioned. Keep it up Jessica because I will be back!!! More

AWESOME I have purchased 2 cars from Cody & Lithia. I can't express how great my experience was all the way around! Cody & everyone there are truly amazing to I have purchased 2 cars from Cody & Lithia. I can't express how great my experience was all the way around! Cody & everyone there are truly amazing to work with! Best dealership around. I recommend Lithia Ford of Boise to everyone I know! More

The WORST car shopping experience Ever!! Nick Gurule was our "sales person". He made it very obvious he was not interested in showing us vehicles from the moment we arrived. While on a test Nick Gurule was our "sales person". He made it very obvious he was not interested in showing us vehicles from the moment we arrived. While on a test drive he asked if we were planning on financing or paying cash. We had cash on hand so we let him know that's how we would pay. He then rudely told us "We have had so many people pay cash this month, its not good for our business." "Just so you know we make good money on people who finance!" How rude. And why say that to a customer? We were very turned off by his attitude and the way he treated us there after. We happily left and took our hard earned cash to Kendall! We will not be returning to this establishment, or recommending people. More

Kim Luy and Lithia Ford are the BEST I've been having my cars serviced at Lithia for 10 years and recently purchased a 2017 Ford Explorer from Kim Luy. She is the best. Not only is she I've been having my cars serviced at Lithia for 10 years and recently purchased a 2017 Ford Explorer from Kim Luy. She is the best. Not only is she knowledgeable, she's very interesting and personable. I would recommend everyone to Lithia. More

Excellent Sales Gilbert and Service with Tami My family and I enjoyed our experience with Lithia ford. We received the best customer service I have ever seen doing whatever it takes to make sure My family and I enjoyed our experience with Lithia ford. We received the best customer service I have ever seen doing whatever it takes to make sure the we left satisfied with our purchase from start to finish. Our salesman Gilbert was amazing always had a smile, very personal and willing to go out of his way, with every step being grade A+. As well as the service department with Tami she stayed in constant communication with all the up dates with our truck. Thank you Lithia Ford as a long time ford customer we will be seeing you soon with our next purchase. Wells Family More

Great experience! I've never enjoyed car shopping, but right off the bat Kim greeted me with her great smile and personable, professional attention! She listened to my I've never enjoyed car shopping, but right off the bat Kim greeted me with her great smile and personable, professional attention! She listened to my "shopping list" and quickly showed me the right vehicles. Kim was very attentive and thorough, clear through the entire purchase AND following up afterwards to make sure we were completely satisfied! More

Just leased a new Ford Escape and had a great experience! The dealership was great, got the car I want, negotiated a good price, but the highlight of my experience was meeting and working with Kim Luy. Not on The dealership was great, got the car I want, negotiated a good price, but the highlight of my experience was meeting and working with Kim Luy. Not only was she professional, but was also extremely fun to work with. Who knew leasing a car could be an enjoyable experience. I would recommend Lithia Ford to anyone, but call ahead and reserve some time with Kim. More

Great Dealership My wife and I decided to shop Lithia Boise because of a recommendation from some friends that made a purchase the month before. Our friends told us My wife and I decided to shop Lithia Boise because of a recommendation from some friends that made a purchase the month before. Our friends told us how helpful Kim Luy was for them, that she was very fast at responding via text or phone. We bought a used car sight unseen and Kim made sure we aware of some scratches in the paint. She photographed pictures of the defects and sent to us, but when we received the car, she had the entire car buffed and polished with the scratches barely even noticeable. Kim is excellent at making sure every step of the sale is taken care of. Nathan in finance was also very helpful with making sure to expedite paperwork to us (in Montana) so we could have our car in a timely fashion. More