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Lithia Ford Lincoln of Boise - Service Center

Boise, ID

4.7
6,209 Reviews

6,209 Reviews of Lithia Ford Lincoln of Boise - Service Center

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May 05, 2024

First trade in value offered was extremely low. ..which is common in the auto business in my opinion. More

by JEFFERY.WATERS
Recommend Dealer
Yes
Employees Worked With
Ben Rice
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

Jeffrey, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Ford Lincoln of Boise. Best Regards, Jim Sterk General Manager

Helpful
May 05, 2024

Quick and prompt response. .Skylar did a great job getting me checked in. Great work. More

by geo_ber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skylar
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Skylar met your expectations. Thank you for choosing Lithia Ford Lincoln of Boise, we look forward to having you as a valued customer for many years to come! Best Regards, Jim Sterk General Manager

Helpful
May 04, 2024

Every thing went find but diagnosis seemed slow three full days and 2 more days to fix it More

by TTHOMAS4501
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that Tyler had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

Lithia Ford Tram is my choice for all my 2017 Ford Edge service needs. You are amazing More

by wdkeating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhett Sheeder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

Well my truck was there for 2 weeks I’m not a 💯 % sure what they said the problem was and fixed it but that obviously wasn’t the issue cost me 600 dollars and the problem is still there and now I have to More

by ldmotley
Recommend Dealer
No
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

Great communication great service great follow up Would recommend to any new car buyer out there More

by wda_thompson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hossfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for choosing Lithia Ford Lincoln of Boise. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

The salesman who helped us was Miki Travar. He was very knowledgeable about the vehicles we wanted to see. We came expressly to see an Explorer but found the Edge we purchased ticked more of th More

by RHEA41
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Anthony Laughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miki Travar
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May 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Ford Lincoln of Boise to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

great service from the dealer and on time repairs. And greated with a smile when entering. More

by DENNISHINRICHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sarah
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May 03, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for taking the time to share your feedback with us, Dennis. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

Very helpful, quick to the problem and solution. Costumer service was great all around the board! More

by Chad goff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Neal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Lithia Ford Lincoln of Boise responded

Chad, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Jim Sterk General Manager

Helpful
May 03, 2024

This was my first visit to the Lithia Ford Service Center since purchasing my Lincoln Nautilus. My vehicle was due for its first oil change. Dustin took care of me at the Service Center. He was very kind an More

by SCLAI4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin
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May 05, 2024 -

Lithia Ford Lincoln of Boise responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dustin and don't hesitate to let us know if we can be of further assistance. Best Regards, Jim Sterk General Manager

Helpful
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