With an older car, placing our trust in Lithia’s service, specifically, Ron Kaiser, gave me confidence in the outcome. Like most people in Grand Forks, we are reliant on our car’s dependability. When our 2008 Ford needed serious attention, Ron called with updates and what they were doing to resolve the issues. While it was significant issues I have unwavering confidence in this shop’s practice and Ron’s honesty. Thanks to all the individuals who did their job with excellence.