I was looking for a new car at a reasonable price. I had a good idea of what I wanted. The salesperson took the time to let me and my significant other look and test drive the vehicle of our choice. Then he worked with me on financing the same vehicle at a price I set as a limit to how much I could pay.
I was able to get in a few minutes early for my oil change. Cheryl (not sure of last name) was the worker that check me in, super fast service she was friendly and had great customer service! She even made fresh popcorn for my niece and nephew!
Purchase experience was hassle free. This was a replacement vehicle for my wife. She was pleased that the staff was helpful, knowledgeable and applied no pressure. The process took much less time than expected
I took my car in for a brake job on a spire of the moment decision and I was surprised to that they could take me. Then I have an extended warranty that they spent the time on hold to find out the brake job was covered. I have had 2 good experience with Lithia so far.
"well they did everything they were supposed to do .."
But my alternate went out the following day? Coincidence? I am not sure but I spent the next day at the Honda dealership in Eureka instead of with my father in the hospital or my grandchildren visiting
Extremely professional men and women...from the sales department to parts and service, I was treated with respect and laughter. Great experience all around! Thank you all for helping me with my retirement present!