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Lithia Ford of Roseburg

Roseburg, OR

Overview
Reviews
4.5
236 Reviews
Call Dealership (541) 537-4643

1650 NE Stephens

Roseburg, OR

97470

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Showing 236 reviews

July 23, 2026

Do not buy from them! ! They are used car scammer/flippers.....they will certify the car false and miss items on purpose, then sell you a warranty that denies previous dam More

by Glitchgurl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jared
Report | Print
July 21, 2026

They are always very accommodating! They always make sure my vehicle is taken care of. More

by baileywestrom0825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
Jul 22, 2026 -

Lithia Ford of Roseburg responded

Thank you for the five-star review! We're delighted to hear that our team continues to provide an accommodating experience and takes great care of your vehicle during each visit here at Lithia Ford of Roseburg. Until next time, take care!

July 08, 2026

Fast, friendly, take time to explain things and they show you a video of the inspection. More

by learbear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
Report | Print
Jul 09, 2026 -

Lithia Ford of Roseburg responded

Thank you for your wonderful review! We're delighted to hear you experienced fast, friendly service and appreciated the time our team took to explain everything. We're also glad the inspection video helped keep you informed throughout your visit. Thank you for choosing Lithia Ford of Roseburg, we appreciate your support and look forward to seeing you again!

July 08, 2026

Body shop did great work on a warrant issue. They seemed genuinely concerned about my complaint and did a thorough job of fixing it in a timely manner. Service manager was kind, humble and caref More

by Stuartlou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe it’s Warren in body, Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
Jul 08, 2026 -

Lithia Ford of Roseburg responded

We’re happy the team was thorough, timely, and genuinely concerned. Thank you for choosing us and for sharing your generous feedback. We’ll pass it along to the entire Body Shop team!

July 06, 2026

Kailah has always been great to work with. She has handled my entire family's service needs throughout the years. More

by msmekm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailah Wilberg, William Ellison, Paul Polamalu
Report | Print
Jul 07, 2026 -

Lithia Ford of Roseburg responded

Thank you for your continued trust over the years! It means so much to know Kailah has been there for your entire family’s service needs and has consistently provided the care you can count on. We’ll be sure to share your thoughtful recognition with her. Thank you for choosing Lithia Ford of Roseburg. We truly appreciate your loyalty and look forward to taking care of you for many more years to come!

June 24, 2026

This is the first review I’ve ever given online. My issue is with the service department. I Purchased a premium care warranty for my vehicle. It’s been 6 weeks and warranty company still has not re More

by magolan1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Entire department
Report | Print
Jun 25, 2026 -

Lithia Ford of Roseburg responded

We take concerns regarding warranty claims, communication, and repair timelines seriously. We understand there are questions surrounding the status of your vehicle and the warranty process, and we would appreciate the opportunity to review your experience in greater detail. Please reach out to me through the contact information below so we can discuss your concerns directly. Best, Andrew Jones - Service Manager - (541) 673-4485

June 20, 2026

Great service department. The popcorn and water makes the wait worth it . Never had a problem getting an appointment when it was convenient for me. More

by johnnorton62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
Jun 22, 2026 -

Lithia Ford of Roseburg responded

Hi John, thank you for your 5-star review! We're happy to hear our service team made your visit a positive one. Knowing that scheduling was easy and that you enjoyed the amenities in our waiting area means a lot to us. We appreciate your support and look forward to serving you again at Lithia Ford of Roseburg!

June 01, 2026

Everyone was friendly communication was good and the service my vehicle was done on time More

by dsolesbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Heard
Report | Print
Jun 02, 2026 -

Lithia Ford of Roseburg responded

Always happy to help our valued customers! We strive to provide a professional and friendly environment, so it's great to hear we hit the mark for you here at Lithia Ford of Roseburg. Take care until next time!

May 28, 2026

Chris in sales was great to work with, and the service department is also great at taking care of my service needs. More

by dr.hill27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
May 29, 2026 -

Lithia Ford of Roseburg responded

Thank you for sharing your awesome feedback about Chris and our service team! We truly appreciate your support and look forward to assisting you again in the future. See you next time at Lithia Ford of Roseburg!

May 18, 2026

It was great that they have mobile service and came to my house to do my oil change. The mechanic was very nice and did a great job. More

by Countrycat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter
Report | Print
May 19, 2026 -

Lithia Ford of Roseburg responded

We're so glad you enjoyed our mobile service at Lithia Ford of Roseburg! It's great to hear the mechanic was friendly and knowledgeable. Thank you for trusting us with your oil change!

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