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Lithia Ford of Roseburg

Roseburg, OR

4.5
224 Reviews

1650 NE Stephens

Roseburg, OR

97470

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Showing 224 reviews

May 02, 2026

We are very pleased with Lithia Fords service department. We've had oil changes done there for the past 8 years and they've also done front end alignments etc. We have never had a single complaint about them More

by vikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
May 04, 2026 -

Lithia Ford of Roseburg responded

Vikki, knowing you and your husband trust our service team means the world to us! Thank you for choosing us for the past 8 years. See you next time at Lithia Ford of Roseburg!

April 30, 2026

The people of LIthia Ford really care about you and provide great service. It is best to call them for a service appointment rather than use the on-line reservation system. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
May 01, 2026 -

Lithia Ford of Roseburg responded

Karl, hearing that our team made you feel truly cared for means a lot! We recommend visiting us for in-person scheduling, but we look forward to your return either way. Thank you for choosing Lithia Ford of Roseburg!

April 17, 2026

Overall I'm very pleased with the dealership's sales staff and mechanic shop. Mobile tech that comes to Coos County to do computer type updates on vehicles is also a huge plus for us! More

by M. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employees , Paul Polamalu
Apr 17, 2026 -

Lithia Ford of Roseburg responded

We're glad you are pleased with our sales staff and service team. It means a lot to us! We look forward to seeing you again at Lithia Ford of Roseburg. Safe travels!

April 12, 2026

Roseburg Lithia Ford is a great place. The people are friendly and easy to talk with. They are knowledgeable in their areas of work. More

by Gayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard
Apr 13, 2026 -

Lithia Ford of Roseburg responded

It’s wonderful to hear you had such a positive experience, Gayl. We’re glad the team’s friendly and knowledgeable approach made everything easy and comfortable for you. Thank you for choosing Lithia Ford of Roseburg, and we look forward to welcoming you back again in the future.

March 31, 2026

Such a good experience! Awesome team. Ben and Trenton do such an amazing job! Would go here again. More

by JRod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenton/ Ben
Apr 01, 2026 -

Lithia Ford of Roseburg responded

Thank you for taking the time to write such a positive review of our dealership! We are grateful for your kind words and are thrilled to have had the opportunity to serve you.

March 13, 2026

Service desk took the appointment quickly. They even offered an oil change to be done at our house with a mobile unit. Our truck was done in exactly the time they said. Good job! More

by lisamorgan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Mar 16, 2026 -

Lithia Ford of Roseburg responded

We’re happy to hear our team delivered prompt and efficient service. Thank you for choosing Lithia Ford of Roseburg and we look forward to assisting you again in the future!

March 13, 2026

The dealership does their best at making sure our truck is completely serviced. We have used them for several years now. More

by pgninc7
Recommend Dealer
Yes
Employees Worked With
Kailah, Kyle Arter, Bonnie Heard, Wayne Knowles, Ron Lindsey
Mar 16, 2026 -

Lithia Ford of Roseburg responded

We're grateful for your trust and loyalty over the years! Thank you for choosing Lithia Ford of Roseburg and for sharing your positive feedback.

March 13, 2026

We enjoyed their courtesy and their honesty and their reliability. I’ve been working with Kayla every step the way of trying to fix my pick up and she’s been right there with me very cool.. More

by diondewolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla.
Mar 16, 2026 -

Lithia Ford of Roseburg responded

Thank you for sharing your awesome feedback! We’re so glad Kayla and the team have been there every step of the way. We’re here for you anytime at Lithia Ford of Roseburg!

January 27, 2026

My auto check up called “The Works” was thorough and i was even shown a video of the summary of the findings of the service as it was being completed. They informed me of my battery power being low which More

by Lizmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Jan 27, 2026 -

Lithia Ford of Roseburg responded

Hi Lizmo, we're glad you received such thorough and transparent service from our team at Lithia Ford of Roseburg. We look forward to working with you again in the future and drive safely until then!

January 17, 2026

Efficient and courteous . I have received good service at a reasonable price. No issues so far. More

by Rkosslyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Jan 19, 2026 -

Lithia Ford of Roseburg responded

Thank you for taking the time to share your service experience at Lithia Ford of Roseburg! Your feedback is reflective of the genuine and professional customer service we aim to achieve. See you next time!

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