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Lithia Ford of Roseburg

Roseburg, OR

Overview
Reviews
4.7
230 Reviews
Call Dealership (541) 537-4643

1650 NE Stephens

Roseburg, OR

97470

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Showing 230 reviews

June 20, 2026

Great service department. The popcorn and water makes the wait worth it . Never had a problem getting an appointment when it was convenient for me. More

by johnnorton62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
June 01, 2026

Everyone was friendly communication was good and the service my vehicle was done on time More

by dsolesbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bonnie Heard
Report | Print
Jun 02, 2026 -

Lithia Ford of Roseburg responded

Always happy to help our valued customers! We strive to provide a professional and friendly environment, so it's great to hear we hit the mark for you here at Lithia Ford of Roseburg. Take care until next time!

May 28, 2026

Chris in sales was great to work with, and the service department is also great at taking care of my service needs. More

by dr.hill27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
May 29, 2026 -

Lithia Ford of Roseburg responded

Thank you for sharing your awesome feedback about Chris and our service team! We truly appreciate your support and look forward to assisting you again in the future. See you next time at Lithia Ford of Roseburg!

May 18, 2026

It was great that they have mobile service and came to my house to do my oil change. The mechanic was very nice and did a great job. More

by Countrycat
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter
Report | Print
May 19, 2026 -

Lithia Ford of Roseburg responded

We're so glad you enjoyed our mobile service at Lithia Ford of Roseburg! It's great to hear the mechanic was friendly and knowledgeable. Thank you for trusting us with your oil change!

May 16, 2026

Wonderful people to work with. Kept me updated throughout my repair and did an amazing work. More

by Orantompkins9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The whole body shop get 5 stars
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May 18, 2026 -

Lithia Ford of Roseburg responded

Thank you for your five-star review! So glad you were happy with your experience. Please reach out if you ever need anything going forward!

May 08, 2026

Kailah has always been fantastic to work with. She has expeditiously handled all my service appointments and communicates clearly what is needed on my vehicle. More

by msmekm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kailah Wilberg, William Ellison, Paul Polamalu
Report | Print
May 11, 2026 -

Lithia Ford of Roseburg responded

Thank you for the glowing feedback! We're delighted to hear that Kailah has consistently provided you with clear and efficient service. We look forward to assisting you again and thank you for choosing Lithia Ford of Roseburg!

May 02, 2026

We are very pleased with Lithia Fords service department. We've had oil changes done there for the past 8 years and they've also done front end alignments etc. We have never had a single complaint about them More

by vikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
May 04, 2026 -

Lithia Ford of Roseburg responded

Vikki, knowing you and your husband trust our service team means the world to us! Thank you for choosing us for the past 8 years. See you next time at Lithia Ford of Roseburg!

April 30, 2026

The people of LIthia Ford really care about you and provide great service. It is best to call them for a service appointment rather than use the on-line reservation system. More

by Karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard, Ron Lindsey
Report | Print
May 01, 2026 -

Lithia Ford of Roseburg responded

Karl, hearing that our team made you feel truly cared for means a lot! We recommend visiting us for in-person scheduling, but we look forward to your return either way. Thank you for choosing Lithia Ford of Roseburg!

April 17, 2026

Overall I'm very pleased with the dealership's sales staff and mechanic shop. Mobile tech that comes to Coos County to do computer type updates on vehicles is also a huge plus for us! More

by M. Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk employees , Paul Polamalu
Report | Print
Apr 17, 2026 -

Lithia Ford of Roseburg responded

We're glad you are pleased with our sales staff and service team. It means a lot to us! We look forward to seeing you again at Lithia Ford of Roseburg. Safe travels!

April 12, 2026

Roseburg Lithia Ford is a great place. The people are friendly and easy to talk with. They are knowledgeable in their areas of work. More

by Gayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Arter, Bonnie Heard
Report | Print
Apr 13, 2026 -

Lithia Ford of Roseburg responded

It’s wonderful to hear you had such a positive experience, Gayl. We’re glad the team’s friendly and knowledgeable approach made everything easy and comfortable for you. Thank you for choosing Lithia Ford of Roseburg, and we look forward to welcoming you back again in the future.

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