Lithia Ford of Roseburg

Much better mechanics than a " muffler place" down the street by far, the "muffler place" down the street had my vehicle for 5 days and said they couldn't find the issue. I went to lithia and it was diag street by far, the "muffler place" down the street had my vehicle for 5 days and said they couldn't find the issue. I went to lithia and it was diagnosed in 10 minutes and fixed in 30 minutes. Lithium has won my business More

The body shop is most excellent! Great work and delivered my vehicle faster than expected. Great work and delivered my vehicle faster than expected. More

Do not buy from them! ! They are used car scammer/flippers.....they will certify the car false and miss items on purpose, then sell you a warranty that denies previous dam ! They are used car scammer/flippers.....they will certify the car false and miss items on purpose, then sell you a warranty that denies previous damage! Have a third party look at the car before you buy or go elsewhere!! Or you will be stuck with a LEMON and have to get legal help to resolve or pay THOUSANDS in repair bills! They will refuse to help you and refuse to return calls even when you are being kind about the issues!! Go ELSEWHERE for your sanity and value!! More

They are always very accommodating! They always make sure my vehicle is taken care of. They always make sure my vehicle is taken care of. More

Fast, friendly, take time to explain things and they show you a video of the inspection. you a video of the inspection. More

Body shop did great work on a warrant issue. They seemed genuinely concerned about my complaint and did a thorough job of fixing it in a timely manner. Service manager was kind, humble and caref They seemed genuinely concerned about my complaint and did a thorough job of fixing it in a timely manner. Service manager was kind, humble and careful to check in about my content was after work was done. More

Kailah has always been great to work with. She has handled my entire family's service needs throughout the years. She has handled my entire family's service needs throughout the years. More

This is the first review I’ve ever given online. My issue is with the service department. I Purchased a premium care warranty for my vehicle. It’s been 6 weeks and warranty company still has not re My issue is with the service department. I Purchased a premium care warranty for my vehicle. It’s been 6 weeks and warranty company still has not received a claim for the repairs to Approve or not approve.. Terrible lack of communication from every team member I have dealt with calls not returned. I’d happily at this point cancel my warranty and to get my car back. I will never go back to this dealership. It’s almost like my car is being kept hostage for no reason other than they don’t want to bill the work to their own warranty company. More

Great service department. The popcorn and water makes the wait worth it . Never had a problem getting an appointment when it was convenient for me. The popcorn and water makes the wait worth it . Never had a problem getting an appointment when it was convenient for me. More

Everyone was friendly communication was good and the service my vehicle was done on time service my vehicle was done on time More