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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
872 Reviews

872 Reviews of Lithia Hyundai of Odessa - Service Center

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June 10, 2025

I had a 11:00 appointment and stood at the desk for 30 minutes to get checked in other than that was happy with my appointment. More

by rjmor09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

Great, timely service. Employees were very considerate and thoughtful. Great job, well done and very considerate and courteous. More

by NJTHOMAS100
Recommend Dealer
Yes
Jun 06, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your positive experience and kind words about our team’s service and consideration. We truly appreciate your feedback and are glad to know you felt well taken care of during your visit.

June 02, 2025

Best dealer ship that works with you especially Kristina she worked with me to get a car that I was going to love More

by MARITZARDZ86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Guzman
Jun 03, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and highlighting Kristina’s dedication. It’s wonderful to hear that you found a car you love and felt supported throughout the process. Your kind words mean a lot to our team.

May 30, 2025

Okay okay okay okay too many questions I don’t know you all well enough to rate you. More

by DANLEE102259
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2025 -

Lithia Hyundai of Odessa responded

Thank you. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

May 25, 2025

Very courteous and helpful. From the girl who checked me in to customer service man that checked me out! More

by bobbycardinal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We're delighted to hear that our team, from check-in to check-out, provided courteous and helpful service. We appreciate you taking the time to share your positive experience with us.

May 23, 2025

The service was fast , efficient and great customer satisfaction and support. Highly recommend for future service! More

by Gallegos3510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your feedback! We’re happy to hear you experienced fast and efficient service, along with great customer support. We look forward to serving you again in the future!

May 16, 2025

I gave Hyundai’s service department a 5-star review because of their exceptional professionalism, efficiency, and customer-focused approach. From the moment I arrived, the staff was welcoming, knowledg More

by STEPHENEGALINDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jazmine, Carol
May 19, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that our team provided you with exceptional service and that you felt welcomed and well-informed throughout your visit. It's wonderful to know that we exceeded your expectations, and your feedback motivates us to continue delivering top-tier service. Your trust and satisfaction are incredibly important to us, and we're grateful for your support.

May 15, 2025

the service was great and the people are friendly. As always I was in and out for my appointment More

by BRIANSMITH105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words. We're thrilled to hear that you had a great experience with our friendly team and efficient service. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future.

May 08, 2025

They don’t answer the phone and do not communicate well when you are in person. It seems like no one there wants to be there or help. Only go here cuz of the 2 year maintenance warranty. More

by NATHANGNEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2025 -

Lithia Hyundai of Odessa responded

We're sorry to hear that you didn't have a great experience. Please call us at (432) 614-0345 to let us know more about what happened.

May 08, 2025

Eric and the sweet lady that drove me over to my job were amazing as always. Eric really goes above and beyond for us and take care of what we need. More

by CMATA4107
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
May 09, 2025 -

Lithia Hyundai of Odessa responded

Thank you for your kind words and positive feedback. It's wonderful to hear that Eric and our team were able to provide you with excellent service. We are delighted to know that their efforts have made a positive impact on your experience with us. Your appreciation is a great motivator for our team, and we look forward to continuing to serve you in the future.

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