Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
885 Reviews
Call Service Center (432) 614-0345

885 Reviews of Lithia Hyundai of Odessa - Service Center

Sort by
July 01, 2025

Very friendly and professional. The work was completed very quickly. The experience was A plus from start to finish. More

by Byrdmeister
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales
Report | Print
June 27, 2025

Great Customer Service! Eric was very friendly and courteous., Service department let me know exactly what was needed for my car . And was given options on how to go about More

by DONNADIAZ999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with Eric and our service department. It’s wonderful to hear that you felt informed and supported throughout your visit, and that having options made the process easier for you. Your feedback is truly appreciated.

June 27, 2025

Quick and easy to set up the appointment. Brought the car in for an electrical check and possible alternator change. Was called after assessment to find out that the car battery is the prob More

by Buford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience, Buford. It's wonderful to hear that the appointment process was smooth and that the team was able to quickly identify and resolve the issue with your car. Your kind words about the service manager and repairman are greatly appreciated.

June 27, 2025

I bought my new car here and so far I would recommend them. Just got my first oil changed as well. The whole process was easy, and I didn’t have to wait long More

by TOPPLEPSLASH2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Theo Schroeder
Report | Print
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and for choosing Lithia Hyundai of Odessa for your new car purchase and service. It's wonderful to hear that both your car buying and your first oil change went smoothly and efficiently. Your recommendation means a lot to us.

June 25, 2025

I really liked the text alerts and video and pictures included in my vehicle report. More

by CLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse, Kristine Campbell
Report | Print
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive feedback. We're glad to hear that the text alerts, video, and pictures in your vehicle report enhanced your experience. Your satisfaction with our communication tools means a lot to us.

June 25, 2025

I am glad I purchased my Santa Fe in Odessa at Lethia. Very helpful and friendly people. More

by PAULHARST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience and for choosing Lithia Hyundai of Odessa for your Santa Fe purchase. It's wonderful to hear that you found the team helpful and friendly, and your feedback is truly appreciated.

June 24, 2025

The waiting room was nice and convenient. Wait time was bad. Employees were attentive and polite. More

by JERELOZA0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richardo Fuentes, Kristine Campbell
Report | Print
Jun 25, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback and for noting the comfort of our waiting room, as well as the attentiveness and politeness of our team. We appreciate your patience regarding the wait time and are glad that other aspects of your visit were positive.

June 24, 2025

This dealership has friendly and helpful staff. They are professional and attentive to every car need. More

by 13KRISTENSHERWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alec Morales, Kristine Campbell
Report | Print
Jun 30, 2025 -

Lithia Hyundai of Odessa responded

Thank you so much for sharing your kind words and for recognizing the team’s professionalism and attentiveness. It’s wonderful to hear that you had a positive experience and felt well taken care of during your visit.

June 20, 2025

Amazing super great professional nice customer service cleanness. Maintain care appreciate appearance accuracy time satisfaction More

by m.martinez0628853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing such positive feedback about your experience. It’s wonderful to know that the professionalism, cleanliness, and attention to detail stood out during your visit. Your appreciation means a lot to the team at Lithia Hyundai of Odessa.

June 20, 2025

I had a friendly and excellent service representative who was able to help me very quickly. They offered a warm atmosphere while I waited for my oil change More

by WEBRACER532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine Campbell
Report | Print
Jun 23, 2025 -

Lithia Hyundai of Odessa responded

Thank you for sharing your experience and highlighting the friendly and efficient service you received. It’s wonderful to know that the atmosphere was welcoming and that your visit went smoothly. Your feedback is greatly appreciated by the team.

1
2
...
89