Lithia Hyundai of Odessa - Service Center

Picking up phone call and communicating effectively, making the process smoothly Friendly and nice service attitude making the process smoothly Friendly and nice service attitude More

Every thing went smoothly and very quick thanks for the service in a timely manner Thanks agin service in a timely manner Thanks agin More

Very Very satisfying I walked in and he Handled it really well. I was impressed with how well he got me taken care of. well. I was impressed with how well he got me taken care of. More

Best experience ever For the first time in forever I felt like someone important at a car dealership like someone important at a car dealership More

Took car in 3-4 weeks ago making noise, had only bought cat 2 wks prior. First acted like it was just a noise his word all cars make some kind of noise. Acting like I didn't know anything. Then mechanic ca cat 2 wks prior. First acted like it was just a noise his word all cars make some kind of noise. Acting like I didn't know anything. Then mechanic came to look he thinks it's an engine or belt will need to keep car. Make an appointment to bring back and I would get a loaner.. 2 weeks later I call ask if we were still on same plan. Oh yea but no loaner. Waited another week ok now had a loaner. Drop off my car got loaner. Whoever uses the loaner has pets in it, the white dog or cat hair all over and dirty!! And of course only had 90 miles of gas. Had to go straight to fill up and clean the vehicle. Waited about 3 weeks my cars finally ready! Pick up car it was dirty, could have cleaned it. I ran the loaner thru Carwash out of courtesy but of course, my car was left all dirty. Here we go again to wash the car.!! Not happy with service. This is my 4th Hyundai but probably my last at this dealership. More

Eric isn’t very good at communicating. Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs Should’ve kept Kristine. Messaged him at least once a day and wouldn’t answer until a few days later. Kristine always answered right away. Your techs aren’t very good either if they can’t find the issue you’re having with the vehicle you take to get looked at. More

Experience was good It was quick and easy to get in and out and the kids got to watch cartoons while we waited out and the kids got to watch cartoons while we waited More

They were courteous and as quick as they could be on a weekend. They went over everything they serviced weekend. They went over everything they serviced More

Very helpful and friendly. Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy Definitely will recommend. The vehicle seems to be very good and inexpensive! Great buy More

I am very satisfied with the service I received on my Santa Fe. It was prompt and everyone was professional Santa Fe. It was prompt and everyone was professional More