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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.3
896 Reviews
Call Service Center (432) 614-0345

896 Reviews of Lithia Hyundai of Odessa - Service Center

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March 06, 2023

F f f f f f f f f f f f f f f f f ff More

by buskin.crony-0f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Barajas, Vincent Nunez, Roberto Ramirez, Kristina Guzman, Frank Carrillo, Joshua Garza, Jose Moreira, Karen Betancourt, Joseph Cadenhead, Branson Davis
Report | Print
Mar 09, 2023 -

Lithia Hyundai of Odessa responded

We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (432) 614-0345 when you're free.

March 04, 2023

N n n n n n n n n n n n n n no More

by NEOBURDNIVEK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

We appreciate the 5-star rating. We hope to see you again soon.

March 04, 2023

Had no updates and hard to get answers on our car. Car was there for six months More

by Helwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (432) 614-0345 when you're free.

March 03, 2023

Helped full ok nice ok ok ok ok ok ok ok ok ok ok ok More

by JOSIEBUNUELOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
Report | Print
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you. Have a great day.

March 02, 2023

Staff is professional to help me choose a car and help me finance my car as well More

by Huy Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vianey Serna
Report | Print
Mar 06, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you. Have a great day.

March 01, 2023

7 hours to change a tire. Poor communication, you have to beg for answers. Nothing but excuses More

by Jb33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jazmine, Carlos
Report | Print
Mar 09, 2023 -

Lithia Hyundai of Odessa responded

We are concerned that we didn't deliver on our high standards and hope you will give us the opportunity to make it a positive one. Please call (432) 614-0345 when you're free.

February 24, 2023

Very friendly and knowledgeable staff we are glad to know they take care of our car after sale More

by BRNGNZLS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bettis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gonzales, Vincent Nunez, Roberto Ramirez, Joseph Cadenhead, Amy Willingham
Report | Print
Feb 27, 2023 -

Lithia Hyundai of Odessa responded

Thank you for your kind review, we appreciate your business and look forward to the next time we can help you! Thanks again, have a great day!

February 21, 2023

Very fast and convenient with my busy life style and never had a problem with making my payments online. More

by MACARRELL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pay on line
Report | Print
Feb 22, 2023 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

February 17, 2023

The technician forgot to close my engine oil cap. I already drive my car from odessa to midland then going back. I cleaned my car and saw a cap on my window. Then opened my hood to check if it’s mine More

by janicammagno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
Report | Print
Feb 21, 2023 -

Lithia Hyundai of Odessa responded

We're sorry to hear about this. Please call us at (432) 614-0345 to let us know more about what happened.

February 14, 2023

Went in for an oil change. My car is fixed and I am a satisfied customer. More

by KarolLara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Garza, Marissa Maspaitella
Report | Print
Feb 16, 2023 -

Lithia Hyundai of Odessa responded

We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

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