Lithia Nissan of Fresno

Oil change contract I had an appt at 11:15am. Asked that I could be finished by 12:30 as I had an appointment. Was told that the shop was running 1 hour 20 minutes behind I had an appt at 11:15am. Asked that I could be finished by 12:30 as I had an appointment. Was told that the shop was running 1 hour 20 minutes behind and doubtful my car would be done. The service advisor told me this. He was not understanding about this. Serena the checkout woman called my house my cell and probably my employer to tell me my car was ready. On paperwork it said I was waiting in your waiting room. I forgot my cell so I had no way of knowing I had been called until I got home. I do not know how long it was before she figured out how to find me in lobby. I do want to say I did make my appointment and thank you to Joseph Linder for getting my car ready around 12:30! More

Oil change Fast, friendly efficient and on time service. No more to say other than I was very satisfied with the service I received on my visit. Fast, friendly efficient and on time service. No more to say other than I was very satisfied with the service I received on my visit. More

Didn't fix the problem waste of my timeI Waste of my time it didn't even look like anything was done to my bumper dissatisfied. When I purchased the car the bumper was suppose to be fixed I n Waste of my time it didn't even look like anything was done to my bumper dissatisfied. When I purchased the car the bumper was suppose to be fixed I need to return the. Car appy More

Recall/check up Quick services, friendly staff, overall any issue I had and any questioned I asked all resulted with reasonable responses. All questions/issues taken Quick services, friendly staff, overall any issue I had and any questioned I asked all resulted with reasonable responses. All questions/issues taken care of. Will be returning in the near future for work up work required on my car. More

Service Went in for an oil change, Eric helped us. He made our first visit very nice and smooth, got us in and out pretty fast. Eric was very helpful really s Went in for an oil change, Eric helped us. He made our first visit very nice and smooth, got us in and out pretty fast. Eric was very helpful really sat down and explained everything through and made sure to answer our question and made sure we left understanding everything that was done to our vehicle PLUS he is bilingual. We got a reminder call from Maria in service department, she followed up with me, very kind and helpful. Answered all my questions and not once did she hesitate to end our conversation, she is bilingual which is also a plus. Amazing customer from her as well. Great customer service Eric. Looking forward to working with you again. More

Amazing team They were very kind and helpful and they gave me the best deal. The boss came as saw me and thanked me for coming to the dealership. Staff was really They were very kind and helpful and they gave me the best deal. The boss came as saw me and thanked me for coming to the dealership. Staff was really friendly. More

My transmission Was greeted very friendly and new what I was talking about. Took care of my issue and so far satisfied and ready when told it would be. Was greeted very friendly and new what I was talking about. Took care of my issue and so far satisfied and ready when told it would be. More

Service with a smile. Everything as I expected. Did not have wait. Completed my service before I anticipated. Went beyond what I asked for, and included items we had not di Everything as I expected. Did not have wait. Completed my service before I anticipated. Went beyond what I asked for, and included items we had not discussed. To my liking. More

Just like any other dealership So they had the car I wanted. I ended up buying it but it was a pain playing the dealer games. I told them what my final price I was willing to pay an So they had the car I wanted. I ended up buying it but it was a pain playing the dealer games. I told them what my final price I was willing to pay and the back and forth disappearance happened to the point where I was loading up my family and getting ready to leave. Talking with 3 different people. Still waiting for the Salesman to call me back about the price For a second key fob. More