Lithia Nissan of Fresno

Routine Oil Change I really like the communication via text knowing where they are and about how long I will be waiting for my car, regardless if I'm waiting in the loun I really like the communication via text knowing where they are and about how long I will be waiting for my car, regardless if I'm waiting in the lounge or running errands. More

Great Service Experience I recently took my 2007 Altima Hybrid to Lithia of Fresno for an oil change and inspection; I was greeted very warmly by my service advisor Jason. He I recently took my 2007 Altima Hybrid to Lithia of Fresno for an oil change and inspection; I was greeted very warmly by my service advisor Jason. He quickly completed the necessary paper work listing all of my concerns about my car. Jason keep me advised about the status of my service via texts, as I waited in the service lounge. After my service work was complete, Jason explained what was done, and I was charged much less that what I expected to pay for the work performed. Great job, and I will return. More

Very pleased with Service Dept. I spoke to Jason Johnson on a Friday afternoon, We both decided that it would be better to set an appointment for 9:00 am on the following Monday. I g I spoke to Jason Johnson on a Friday afternoon, We both decided that it would be better to set an appointment for 9:00 am on the following Monday. I got their at 8:30, and we were checked in right away, and my car was taken to the mechanic. By 10:45am Jason advised me that the Tech. had test drove my car, plugged it into their computer, and had the problem diagnosed. He also let me know that the Tech. would have my car ready shortly. About 15 min. latter Jason called my wife and myself into his office. He explained, in detail, what was wrong with the car and that it was all covered under the factory warranty. He had me sign some papers and off we went. More

Very good customer service Went in just to see my options and left with a brand new car. They got the paperwork completed quickly and I left satisfied with my purchase. Went in just to see my options and left with a brand new car. They got the paperwork completed quickly and I left satisfied with my purchase. More

Staff was very helpful. Willing to make wrongs right.. I was thankful that several dealers were willing to help me with choosing and finding the right car. I was very greatful at the end not only to get th I was thankful that several dealers were willing to help me with choosing and finding the right car. I was very greatful at the end not only to get the car of my choice but at the right price too! Thank you Nissan More

The best My sales person was excellent I'm so happy they helped me getting in a car I will definitely send my family and friends there ?? My sales person was excellent I'm so happy they helped me getting in a car I will definitely send my family and friends there ?? More

Recall part It was pleasant and courteous, the service agent stated that my vehicle was running good. In the past I received a list of possible maintenance requir It was pleasant and courteous, the service agent stated that my vehicle was running good. In the past I received a list of possible maintenance required not this time. More

Great Experience! My husband and I had a great experience buying our first brand new truck. We were helped by a very nice group of employees who made this experience be My husband and I had a great experience buying our first brand new truck. We were helped by a very nice group of employees who made this experience better than we expected. More

Horrible I have a nissan altima I bought used its a 2009 has a cvt transmission I have had the car barely two years this month I'm a single mom of 2 and work f I have a nissan altima I bought used its a 2009 has a cvt transmission I have had the car barely two years this month I'm a single mom of 2 and work full time but I cannot drive this car I still owe three years on because the transmission has gone out. This is a known problem of nissan which I did not know until it went out because I was not original owner I got no notifications they have extended the warrants on these problematic transmissions to 10 years or 12000 miles well I have 124000 and they will do nothing I cannot afford to fix this repair as it would cost $3-$4000 and I just don't have that kinda money so I urge everyone to look into this this is not the only problem I have had with them either. DO THE RIGHT THING NISSAN IT'S YOUR MESS UP IF YOU KNOW THERE IS SOMETHING WRONG IT SHOULD BE FULLY RECALLED I'M DISGUSTED I URGE YOU DON'T BUY A NISSAN More

oil change It was great like always for me. I didn't even have an appointment this time but they were still able to fit me in and get me out in an hour and half. It was great like always for me. I didn't even have an appointment this time but they were still able to fit me in and get me out in an hour and half. More