Lithia Nissan of Fresno

Best dealership My family and I have purchased a total of 3 cars from Lithia over the years. I have been completely satisfied with the experience each time. My last p My family and I have purchased a total of 3 cars from Lithia over the years. I have been completely satisfied with the experience each time. My last purchase was at Lithia Nissan and I couldn't be happier. My sales rep is amazing! I have used him twice now and he knows what I want and helps me get it! The finance department also worked amazingly hard to make my purchase happen! Thank you guys for all your hard work! More

Service was excelent The service writer was excellent at being attentive. He knew what needed to be done and didn't attempt to sell me more than I needed. Working with cus The service writer was excellent at being attentive. He knew what needed to be done and didn't attempt to sell me more than I needed. Working with customers myself, I know customers need to know the truth and not to be ripped off by being shoved work that "needs to be done" and its all for the money. Best writer so far, Brandon Panduckt (please excuse me if I misspelled his last name.). More

Service Dept The service advisor Jason was wonderful. I was a little frustrated with my car troubles, but he was able to explain to me the process and what to expe The service advisor Jason was wonderful. I was a little frustrated with my car troubles, but he was able to explain to me the process and what to expect, making things easier to understand. I felt he was knowledgeable, and trustworthy, which put me at ease. More

Awesome Brandon very persoable, friendly and energetic. Rob the mechanic very thurogh and because of this, his insight to troubleshooting my vehicles problem Brandon very persoable, friendly and energetic. Rob the mechanic very thurogh and because of this, his insight to troubleshooting my vehicles problem has saved me from problems in the future. Although, repairs at a dealership are exspesive, I would recommend this one. The customer service helped compesaite for the cost. More

Great experience! I was treated with respect and made to feel comfortable. I did not feel pressured into a decision. This was my second purchase on 2 years. I will purc I was treated with respect and made to feel comfortable. I did not feel pressured into a decision. This was my second purchase on 2 years. I will purchase again in the future. More

Awesome!!! I was happy with the product specialist, Tevin Ivy. He never pressured and I was comfortable with information he provided me with. I came to dealershi I was happy with the product specialist, Tevin Ivy. He never pressured and I was comfortable with information he provided me with. I came to dealership and he allowed me to experience the car before trying to pressure me into making a purchase. It helps when a person is not continuously pushing you to make a purchase. The lower rating is because the negotiators were rude and did not want haggle. They were trying to force me purchase the car the way that they wanted me to and I felt uncomfortable with them. However, Tevin was there the entire time making sure that I was comfortable with my purchase and the price I was finally comfortable paying. More

Visited several dealerships and Lithia Nissan of Fresno was definitely the best. The salespeople were all very pleasant and friendly, no pressure at all. They were having a BBQ for Labor Day which people seeme definitely the best. The salespeople were all very pleasant and friendly, no pressure at all. They were having a BBQ for Labor Day which people seemed to enjoy, and my particular salesman, Felipe, was very knowledgeable and helpful as we test drove cars, and later when I arranged to bring the Murano I purchased back to be detailed. Compared to other experiences I have had this was a definite 5 stars. I had recently been in a serious auto accident in which my 3 yr.old car was totaled and myself & two grandsons were hurt. I dreaded the whole car buying experience but Lithia Nissan & Felipe, as well as the whole staff made it virtually painless. More

Car Detailing The car detailing on the inside was very good, however, I should of read the brochure more closely as I thought the car would also be waxed. That was The car detailing on the inside was very good, however, I should of read the brochure more closely as I thought the car would also be waxed. That was a disappointment. Otherwise always pleased with their service/ More

service Top notch all around experience at this visit From the first contact to the shuttle service to customer care and getting things done in a timely Top notch all around experience at this visit From the first contact to the shuttle service to customer care and getting things done in a timely manner. More

Oil Change Very professional. Service Representative talked with me about my service, if any maintenance is due, (which in my case there was, air filter and fue Very professional. Service Representative talked with me about my service, if any maintenance is due, (which in my case there was, air filter and fuel injection) I turned down the fuel injection due to cost, but did have the air filter changed). Car was done in less than an hour. Of course during this time I purchased a new car from the dealer, but whomever gets the old one has a new air filter (which I still had to pay for, such is life) More