Lithia Toyota of Billings

Very enjoyable experience Our salesman was very respectful, He made my experience very enjoyable. I have been to a few dealerships and dealt with a few salesmen, some where ni Our salesman was very respectful, He made my experience very enjoyable. I have been to a few dealerships and dealt with a few salesmen, some where nice some pushy but they did not really listen to what I wanted, Mr. Erickson was a very nice person he showed me respect he was honest with me which I liked. He understood what I was looking for in a car he went to bat for me with everyone who was involved with it making it possible for me to purchase a new car. I would like to Thank all who where involved. I can not thank you enough you all made my family happy. More

Quick, easy, efficient, and I had a new car! Chris Wells helped me find what I wanted and guided me through the steps towards my new car. It was a very smooth process and his customer service mad Chris Wells helped me find what I wanted and guided me through the steps towards my new car. It was a very smooth process and his customer service made it comforting to know he cared about what I wanted. I highly recommend dealing with Chris due to the fact that he will accommodate to your needs and help you find the right deal. More

Thanks Jake and Pat Jake took the extra time to make sure I understood my vehicle's operation and features. While pretty impressive with his Toyota product knowledge, he Jake took the extra time to make sure I understood my vehicle's operation and features. While pretty impressive with his Toyota product knowledge, he also took great pains in ensuring I would be able to drive off the lot in my Tundra knowing that I could do so with confidence. Pat did an excellent job as well securing great financing for me. Something questionable at other dealerships but not so for Mr. O' Neill. Thanks to both for an enjoyable no haggle experience. More

Outstanding service Chris Wells and Jake Gruel assisted in the decision of which new car would best suit our needs. They were patient and gave very good information on th Chris Wells and Jake Gruel assisted in the decision of which new car would best suit our needs. They were patient and gave very good information on the cars we were considering. There was no pressure just useful information. We drive our cars for a long time 10-15 yrs so it is important to make a good decision. It was a seamless process and so much better than previous purchases. More

max to the rescue I walked into the dealership trembling because I had never made a major purchase on my own - Max to the rescue - he walked me thru every step & I was I walked into the dealership trembling because I had never made a major purchase on my own - Max to the rescue - he walked me thru every step & I was smiling & a new car owner before I left - thank you Max for everything More

Worked very hard to find the specific vehicle we wanted!!! We had previously leased a vehicle from them and our lease was about up, and we need to decide what to do next!?! Kristen was very helpful relaying We had previously leased a vehicle from them and our lease was about up, and we need to decide what to do next!?! Kristen was very helpful relaying info to us and the dealer she was working with for our deal. They worked extremely hard to find the specific highlander we wanted... At the price we could do. They were very patient and helpful, which Kristen was last time also for our first lease, but the bar was set very high this time and she did wonderful and we are so thankful to have this vehicle!! Jake did our vehicle test drive ect, he knew his stuff!! Very informative, helpful and patient, even with a fussy baby along for the ride! I have no doubts that I could call him today with any question and he would be more than helpful! Everyone we worked with in this process was very helpful, patient and professional. More

Awesome! We made an appt to test drive a vehicle. It was washed and parked in front when we arrived. We loved it, bought it and the entire experience was great We made an appt to test drive a vehicle. It was washed and parked in front when we arrived. We loved it, bought it and the entire experience was great! More

Wonderful, helpful and fun. Max is a wonderful salesman. He is fun to deal with but also very good about explaining all the details of the vehicle and financing. He worked to ge Max is a wonderful salesman. He is fun to deal with but also very good about explaining all the details of the vehicle and financing. He worked to get me a good price for my trade in. I did not feel pressured at all. He is very helpful I am so thankful that Jim recommended Max as our sales person. Max is a great sales person and an asset to the Toyota team. Nadine Bryant More

Good Experience We pulled on the lot just to browse, not even planning on getting out of our vehicle and then out came Max… He is the pushiest SOB that we have eve We pulled on the lot just to browse, not even planning on getting out of our vehicle and then out came Max… He is the pushiest SOB that we have ever met. We have never felt more pressure in our lives than when he was pushing this 4Runner on us. Before we knew what was even happening, we were owners of the dang thing. Whatever you do, do not give him your number! He bogged down my phone with his nonstop texting until we signed the contract! JUST KIDDING! :) Max is completely the opposite of everything we said, we just thought we would give him a heart attack at his Saturday morning meeting :) We thoroughly enjoyed the whole process. He found us exactly what we wanted and got the best deal he could get us. We really enjoyed chatting with him and will definitely be back to purchase another vehicle from him again! We highly recommend that you go see Max if you are looking to get a great deal on a Toyota! Thanks Max!!! P.S. The 2016’s better not have some ridiculously, snazzy new feature on it…if so, you best watch your back!!! Kidding! But really… ;) More

Friendly professional sale Everyone was friendly and professional to get me a great deal on nice vehicle that suits my current needs. I pretty much knew which vehicle I wanted, Everyone was friendly and professional to get me a great deal on nice vehicle that suits my current needs. I pretty much knew which vehicle I wanted, but Max Erickson went above and beyond to make sure I was buying the correct vehicle for me; we went on a very comprehensive test drive. He also showed me a couple styles of the Toyota Tundra truck so I could compare and contrast. I was also made to feel like I was a valued customer. I also enjoyed the fact that I was not pressured in my decision. More