Lithia Toyota of Billings - Service Center
Billings, MT

194 Reviews of Lithia Toyota of Billings - Service Center
they work fast had a fog lite checked and replace. I'm surprised it burnt out that fast ; oh well. Happy you didn't have to order parts; and took care of it right aw had a fog lite checked and replace. I'm surprised it burnt out that fast ; oh well. Happy you didn't have to order parts; and took care of it right away. During oil change visit! More
Good Service Jim Harmon is the best service rep I have ever dealt with no nonsense, straight forward. He gets you in and out with providing quality work. Jim Harmon is the best service rep I have ever dealt with no nonsense, straight forward. He gets you in and out with providing quality work. More
Trade Went to get my 2015 Hybrid serviced and come home with 2018 Hybrid Avalon. Chawn Johnson was very professional about showing me the difference in th Went to get my 2015 Hybrid serviced and come home with 2018 Hybrid Avalon. Chawn Johnson was very professional about showing me the difference in the older car and the new one. More
Amazing service as always We are never disappointed with the service here. Everyone is always so helpful and friendly. Thank you for always making us feel like a valued cus We are never disappointed with the service here. Everyone is always so helpful and friendly. Thank you for always making us feel like a valued customer! More
Overall Experience Very courteous greeting, Escorted us to your comfortable waiting area with TV, coffee and even popcorn. My fiancee especially loved the pine tree sett Very courteous greeting, Escorted us to your comfortable waiting area with TV, coffee and even popcorn. My fiancee especially loved the pine tree setting. The work was performed in a timely manner. The service manager explained all work performed and welcomed our questions. Best service I've received anywhere! Thank you! More
Fantastic Service, Treated Like Family I really appreciate being recognized and treated like I'm important to the dealership. Robert is always friendly and helpful. He's taken time to under I really appreciate being recognized and treated like I'm important to the dealership. Robert is always friendly and helpful. He's taken time to understand what I want done and anticipates when I need to have work done to keep my Venza humming (170,000 miles so far!) Comfortable waiting area and a shuttle if you need one. I've thought about other vehicles, but the service at Lithia makes both my wife loyal to Toyota. More
Service department The service department is always helpful! They care and go above and beyond to help! I appreciate that they greet everyone with a smile and assist The service department is always helpful! They care and go above and beyond to help! I appreciate that they greet everyone with a smile and assist with meeting customer expectations! More
Excellent customer service Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else i Jim and Robert is who I primarily deal with and they always are friendly and professional. They ensure I am happy with the work done. Everyone else is always friendly and provide quality work More
Service needs The wife took her Prius in for oil change. I met her there and I had received a coupon for a really good buy on wiper blades for my Tundra. They inst The wife took her Prius in for oil change. I met her there and I had received a coupon for a really good buy on wiper blades for my Tundra. They installed the new blades without an appointment. Greatly appreciated this. More
35,000 mi checkup Lithia Toyota dealership usually has service openings at convenient times, including Saturdays. They seem to do a thorough checkup for common problems Lithia Toyota dealership usually has service openings at convenient times, including Saturdays. They seem to do a thorough checkup for common problems. Their service area and waiting room are clean. We continue to take our vehicles there for service. More