Rydell Toyota of Grand Forks

We have never been treated so poorly by a dealership service department. The guy at the service department desk was rude and lied to us multiple times. When I called him out on it he was trying to backt service department. The guy at the service department desk was rude and lied to us multiple times. When I called him out on it he was trying to backtrack and say oh I must’ve misspoke. Please don’t lie to customers and tell them that you can diagnose a head gasket by opening the hood and starting the engine and looking at it for less than 2 minutes. More

I just bought a new tundra and wanted a gooseneck ball and a 7 pin trailer connector in the box. Brady the service advisor got the parts and Cole installed everything. I haven’t used it yet but looks and a 7 pin trailer connector in the box. Brady the service advisor got the parts and Cole installed everything. I haven’t used it yet but looks perfect. Absolutely clean professional job. Thank you! More

Just had my 2018 Toyota Highlander alignment done and it drives great. Thank You Eric Moon for a super job again. drives great. Thank You Eric Moon for a super job again. More

Just had the tires replaced and alignment done on my wife's RAV4. It was so nice to know that the some of the older and trusted tech's have returned. Just knowing that our service was being done by a wife's RAV4. It was so nice to know that the some of the older and trusted tech's have returned. Just knowing that our service was being done by a trusted tech means the world to us. A big shout out to David Lacy, Chuck Hosek, and Eric Moon for taking care of us. Thank you all. John & Raenel Stull More

Our salesman, Alex, was great! He was friendly, professional, and knowledgeable. Enjoyed the whole experience of buying a new car. Jordyn was awesome too! And we love our new Toyot He was friendly, professional, and knowledgeable. Enjoyed the whole experience of buying a new car. Jordyn was awesome too! And we love our new Toyota Rav 4 hybrid. More

Bought a car and 6 months still didn't have registration, no follow ups it took me always contacting them over 100 times horrible experience. no follow ups it took me always contacting them over 100 times horrible experience. More

4th Toyota Care on the wife's Rav4, service was done quickly and correctly. They seem to be getting their act together again. Thanks Jeff for your help today. John Stull quickly and correctly. They seem to be getting their act together again. Thanks Jeff for your help today. John Stull More

This dealership is the worst experience after 6 months of owning my car I still have no registration nor answers. It was said that they shredded the title accidentally and after more than 50 times of me con owning my car I still have no registration nor answers. It was said that they shredded the title accidentally and after more than 50 times of me contacting them I still am waiting broken promises worst experience ever. Do not ever trust Lithia even after contacting corporate and told we will get a resolution with 48 hrs(2 weeks later) nothing. More

Just had my wife's 20 Rav4 seat finally fixed. Thank You David Lacy and your Master Tech David. Appreciated their concern about getting this right, Great customer service. Thank You David Lacy and your Master Tech David. Appreciated their concern about getting this right, Great customer service. More

Hey Guys, do you believe in less than four hours, I was able to own a 2021 Toyota Highlander, thanks to the diligent followed up of Tassaja Smith and other folks. She is receptive and ready to facilitate y able to own a 2021 Toyota Highlander, thanks to the diligent followed up of Tassaja Smith and other folks. She is receptive and ready to facilitate you in your decision making. This is my second experience with her and I couldn't think of another representative. Thank you Tassja. Rene More