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Lithia Toyota of Medford

Medford, OR

4.6
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

August 10, 2022

Everything was great they were all very professional and quick they all did a great job thanks so much 👍😊 More

by TAMMI.MORRIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Oppy
Aug 10, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us, Tammi. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 09, 2022

The service center was busy for a Friday morning. There was no one to greet us at my car, so we sat in the car-queue for about 10 minutes until I realized we needed to go into the office. We arrived More

by Frizbie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Michael
Aug 13, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

Aug 13, 2022 -

Lithia Toyota of Medford responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mark Grossman, Service Manager

August 09, 2022

Lithia Toyota always offers great service for quality work. Easy to schedule and short wait. More

by SUPERGIRL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Jacobson
Aug 10, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

August 09, 2022

Clean, calm, friendly, honest. Great communication. Open when you need them I’ll be back More

by Oregon Karan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Aug 09, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

August 08, 2022

Professional no nonsense cut to the chase business! A fill up wood of been nice. More

by BACKDOUR44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Candace clark, Evan Seegmiller, Joshua Walton
Aug 09, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Troy Kloke, General Sales Manager

August 08, 2022

Get rid of that guy in the parking lot who just messes up auto drop off. He stands in places you can’t see him, and I’ve almost hit him more than once. He’s unnecessary and unhelpful. My service writer did More

by Deni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince Castano
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

August 07, 2022

We had an excellent experience. Every one was helpful and friendly. It’s a pleasure to work with people who know their job and enjoy doing it More

by TSQUARE1947
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Solorio, Kareem Duncan
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

August 06, 2022

Always a pleasant staff to service our vehicles over the last 12years! I’ll be back. More

by Stephanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mark Grossman, Service Manager

August 06, 2022

They was polite courteous and informant. Did a good job cleaning the car. And it was fast. More

by ratcliffphilip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Deanna Jackson
Aug 08, 2022 -

Lithia Toyota of Medford responded

We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

August 06, 2022

Nice to see familiar faces each time I visit, that have been with the dealership for many years. That says a lot about how you treat people. More

by RVCONCEPTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Julia Hamar, Zach Hamar
Aug 08, 2022 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Mark Grossman, Service Manager

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