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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

February 26, 2021

Picked car up from house , took it in for tune up, needed a new battery so put it in and brought it back. Same day. Very good service. More

by MJONLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny
Feb 26, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

February 25, 2021

As always the team at Toyota is efficient and still makes the customer feel welcome. I feel confident that when I choose to bring my car there I will get the right service. More

by ABAUGH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 25, 2021

Was ready very fast. Purchased my car at Lithia in 2004 and have always brought it back for service. Though I don't drive much anymore, still feel this car was an excellent purchase. More

by SDRAPER541
Recommend Dealer
Yes
Employees Worked With
Jon L, John McNerny
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you for this wonderful feedback for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

February 25, 2021

My first time buying a car and my experience was amazing from start to finish. I felt educated on every aspect of what was going on and supported the whole process through. The best service and would 100% r More

by JOLANDAAJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Seegmiller, Joshua Walton
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you so much for choosing Lithia Toyota of Medford! Congrats on your new purchase, and let us know if we can be of any more assistance! Troy Kloke, General Sales Manager

February 25, 2021

The sales rep and finance dept. agent were really helpful. Both employees were friendly and professional. I had a bit of a challenge on the financing part of the sale and Cate provided excellent serv More

by btingle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Mike Rapport
Feb 25, 2021 -

Lithia Toyota of Medford responded

It's great to hear that Mike and Cate were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Toyota of Medford! Troy Kloke, General Sales Manager

February 24, 2021

Always great service. Even though it may be busy, service time is usually no longer than what I’m quoted. Professional and friendly staff. Love the lifetime service package 🤙🏽 More

by Speeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Feb 25, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review, we are thrilled that you've found your experience with us to be a positive one at Lithia Toyota of Medford. Please don't hesitate to reach out if you need anything else, we look forward to serving you again! Mark Grossman, Service Manager

February 24, 2021

Excellent customer service! Came in as a first time car buyer with no credit and they did everything in there power to help me leave that day with a car. I’m super happy with my car and will definitely rec More

by DILDAYRACHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Evan Seegmiller, Jon Vevera
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you, Rachel, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new car! Troy Kloke, General Sales Manager

February 24, 2021

I’m thankful for your fast help.. I’m really satisfied and I really recommend your dealer to people thanks..to the team work you guys have More

by MIRIANET1
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Thomas Curphey, Scott Knuepel, Joseph Kyttle, Jarren Brown, Thomas Pitts
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 24, 2021

Inquired about parts for my 2014 Tacoma via email. Jay responded with a clear and reasonable price quote with 24 hours. Thank you very much More

by FOREWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 24, 2021 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

February 24, 2021

I came for an oil change and tire rotation and was in and out in around 40 minutes. Joe was very professional and courteous. Great experience! More

by Tman1314
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 24, 2021 -

Lithia Toyota of Medford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Lithia Toyota of Medford! Mark Grossman, Service Manager

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