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Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

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4,820 Reviews of Lithia Toyota of Medford

February 19, 2021

Called back within 24 hours to schedule my service. The service was prompt, and the shuttle driver was there quickly to give me a ride home. More

by KSTAHNKE_25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Pitts
Feb 19, 2021 -

Lithia Toyota of Medford responded

Hello there! Thanks for taking the time to leave us a review. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer in the future! Mark Grossman, Service Manager

February 18, 2021

Had a very good experience at Lithia Toyota. Quick and friendly service. I was in and out in no time, and the woman who waited on me, at the service department was friendly and helpful. No complaints. Ju More

by TOTOCAT_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember her name, but she was great.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mark Grossman, Service Manager

February 18, 2021

Everyone we dealt with did a great job. we felt at ease the whole time, not like we were "haggling" like you usually have to do at a car dealership. More

by RBALDWIN0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty, Cate MacPherson, Armando Ledesma Jr.
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Troy Kloke, General Sales Manager

February 18, 2021

Had issues with a truck that was in service. Went to sales and looked at new Tacoma’s. Kinda slim pickins due to the pandemic but I found the truck we needed and bought it with no problems. All the guy More

by TJANDKJ13
Recommend Dealer
Yes
Employees Worked With
Bryce Beatty
Feb 18, 2021 -

Lithia Toyota of Medford responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Troy Kloke, General Sales Manager

February 18, 2021

Everything and everyone was wonderful as always! Lithia Toyota is my favorite dealership and I will continue to return for years and years to come. More

by DANI211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Grossman, Benjamin Barringer
Feb 18, 2021 -

Lithia Toyota of Medford responded

Thank you, Dan, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lithia Toyota of Medford are glad to have you as a customer. Troy Kloke, General Sales Manager

February 17, 2021

Polite, professional, and very easy to work with. I would recommend your dealership to anyone. I did not feel pressured or manipulated in any way. More

by STEPHEN.HEATH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cate MacPherson, Scott Weigand
Feb 17, 2021 -

Lithia Toyota of Medford responded

Wow! Thank you so much for this great five-star review, Stephen. Thank you for choosing Lithia Toyota of Medford and helping to share the word about us. We’re here for you anytime! Troy Kloke, General Sales Manager

February 17, 2021

It was good,fixed the problem friendly people good service in and out in about 1 1/2or 2 hrs.good job but the sensor is 3or 4 degrees off exterior ten. More

by JOHNSELTUN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Feb 17, 2021 -

Lithia Toyota of Medford responded

Thank you for your feedback, John. Please don't hesitate to reach out directly if you have any concerns you would like to discuss with us, we are always happy to help. We appreciate your business and our team looks forward to serving you again soon! Mark Grossman, Service Manager

February 16, 2021

Very accommodating as I was in a tight schedule that day. Friendly and informative. John did not pressure me to make a decision that day More

by DEBBIEDUNLAP1025
Recommend Dealer
Yes
Employees Worked With
John Oppy
Feb 16, 2021 -

Lithia Toyota of Medford responded

Debbie, Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

February 15, 2021

Appreciate the ease & competence of Zack & Julia in the way they helped me deal with a dead Auxiluary battery in my 2005 Prius. Many thanks. Will be retiring to Lithia again for maintenance after I get m More

by PATNICHOLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack, Julia Hamar
Feb 16, 2021 -

Lithia Toyota of Medford responded

Thank you, Pat, for your business and this review. We're happy to hear that Zach, Julia, and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

February 15, 2021

Great service ,in and out quickly every thing seems to be fine after service!very nice and efficient help,thanks Joe and the rest of staff! More

by ROBNELSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Feb 16, 2021 -

Lithia Toyota of Medford responded

Thank you, Rob, for the kind words for Joe and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

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