Back

Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

4,820 Reviews of Lithia Toyota of Medford

April 02, 2023

It was very nice for everyone to wait for us to get there from Brookings and stay late to finish our transaction 😊 we are very pleased with the way everyone treated us and our transaction was seamless. Than More

by LINDAPEACOCKCOPYWRITING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Barringer, Jon Vevera
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you for choosing Lithia Toyota of Medford, Joe and Linda! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Troy Kloke, General Sales Manager

April 02, 2023

Everyone I worked with was extremely friendly and the rates were reasonable when compared to Southern California. I knew I was dealing with a much more ethical dealership and I would absolutely recommend More

by GFASCILLA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Macias stepped in for Scott, since he was on vacation, and we was great to work with. , Brian Berg, Cate MacPherson, Scott Weigand
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Troy Kloke, General Sales Manager

April 02, 2023

I was from out of town, had a problem with my RAV 4, drove in to see them, they fixed my problem and changed my oil in 1 hour, even with no appointment!! More

by Theodorski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Kyttle
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

April 02, 2023

Great service. Had my oil changed and replaced dirty air filters. It service rep Joe Kettle was friendly. More

by PACINGDEKAGE
Recommend Dealer
Yes
Employees Worked With
Scott Knuepel, Joseph Kyttle
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing about your experience with Lithia Toyota of Medford. We appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

April 01, 2023

Working with Steve Kahae was great, he made the process easy and pleasurable.I would definitely come back. More

by INDIAFRATUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Kahae
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you for your review and kind words for Steven! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Troy Kloke, General Sales Manager

April 01, 2023

Tyler, the salesman was entirely congenial, knowledgable and helpful. I bought a car from him when I was just stopping by to say hi, Denny and Benji were equally upstanding. Thank you, I love my car. More

by NANCYWOODWARDLCSW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Mark Grossman, Benjamin Barringer, Dennis Kane
Apr 03, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your kind words, Nancy, and for taking the time to leave us this wonderful feedback! Troy Kloke, General Sales Manager

March 31, 2023

I paid $149 and even my front window was not all the way clean. All my items in my car were in a box in my seats were still the same as they were I could not get them clean and that’s why I paid $149. I fig More

by RUBYHOWARD27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Detail dept 3 stars, Scott Knuepel
Apr 04, 2023 -

Lithia Toyota of Medford responded

Ruby, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Mark Grossman, Service Manager

March 31, 2023

Always quick and great service. Great folks that work there . Like John the check in man. Thank you! More

by MALOBOY908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with John and our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 31, 2023

Such wonderful service and attention to detail. Highly recommended. John McNerney is always attentive and willing to take special care of my vehicle needs. More

by Ashfish8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your experience with Lithia Toyota of Medford. John and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

March 31, 2023

Friendly staff, excellent service, knowledgeable, and fast service I’m a very pleased customer We will be ack soon More

by THE Salazars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Mark Grossman, John Oppy, Scott Knuepel, Joseph Kyttle, Jarren Brown, Ireland Lee, Julia Hamar, Zach Hamar, Vince Castano
Apr 02, 2023 -

Lithia Toyota of Medford responded

Hello Salazar Family, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lithia Toyota of Medford. Mark Grossman, Service Manager

...
30
...