Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lithia Toyota of Medford

Medford, OR

4.7
4,820 Reviews
Call Dealership (541) 930-3030
View Awards

1420 North Riverside Ave

Medford, OR

97501

Directions

By Type

4,820 Reviews of Lithia Toyota of Medford

March 31, 2023

Everyone was super helpful in explaining the breakdown of services, the timeframe quoted was spot on, the price was exactly what they quoted me, pickup was a breeze and my car has been running great since! More

by MICHAELARATTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny, Zach Hamar
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Michael, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

March 31, 2023

Fast service and attentive staff. While I rated 5 stars, some of the service is too expensive for me to have performed by dealer, but service I paid for was well done and timely. More

by a-ronm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Kreide, Jarren Brown, Zach Hamar
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thanks for sharing your thoughts about your experience with Lithia Toyota of Medford. Jarren and our team appreciate your business and hope to see you again soon! Mark Grossman, Service Manager

March 31, 2023

Very friendly people, always willing to go above and beyond, they explain everything so you know what your options are. I would not go anywhere else! More

by SMORRILL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Tarolli , Mark Grossman, Jarren Brown, Julia Hamar
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Thank you so much for your excellent review! We are so glad that Jarrren, Mark, and Julie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Lithia Toyota of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Mark Grossman, Service Manager

Apr 02, 2023 -

SMORRILL1 responded

It is the least I can do!

March 31, 2023

My rep is great. Knowledgeable and helpful and friendly. Work is done in a timely manner and as asked. More

by DECLINEDEMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarren Brown
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

We are very happy to have provided you with such a positive experience! Jarren and our team sincerely value your business and look forward to your next visit. Mark Grossman, Service Manager

March 31, 2023

Overall had a good experience. We had a slight miscommunication but got it worked out quickly. The people I worked with were great. More

by JESSICAJHUSSEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Berg, Skyler Reagan
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Jessica, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Troy Kloke, General Sales Manager

March 31, 2023

My car is running so much better after the recommended service was performed. Bart did a great job checking everyone in. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bart, John McNerny
Report | Print
Apr 02, 2023 -

Lithia Toyota of Medford responded

Lori, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Toyota of Medford. Mark Grossman, Service Manager

March 30, 2023

All went as hoped/planned within a reasonable timeframe. John McNarney was great. Thank you. More

by Xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John McNerny
Report | Print
Mar 31, 2023 -

Lithia Toyota of Medford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mark Grossman, Service Manager

March 30, 2023

They were very efficient and thorough. I felt taken care of! Also the waiting area was so nice! More

by Emma Klise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Hamar
Report | Print
Mar 31, 2023 -

Lithia Toyota of Medford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mark Grossman, Service Manager

March 30, 2023

Fast and excellent service from the shuttle service to customer service desk! Made my appointment very easy! More

by STOCKTON21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shuttle driver- Bart or Bert, Jarren Brown
Report | Print
Mar 31, 2023 -

Lithia Toyota of Medford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Toyota of Medford, we look forward to having you as a valued customer for many years to come! Mark Grossman, Service Manager

March 29, 2023

Always satisfied with Lithia Toyota Service Department. They had been servicing my Sienna for ten years. Always kind, knowledgeable and accommodating. Thanks Lithia Toyota, More

by Bob Gerbi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Hamar
Report | Print
Mar 31, 2023 -

Lithia Toyota of Medford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Bob, and don't hesitate to let us know if we can be of further assistance. Mark Grossman, Service Manager

1
...
30
31
32
...
482